Business Analyst

Job Type:PermanentBuild a brilliant future with HiscoxThe Operations Support, Automation and Efficiency area gives support for the current operations and frees our people from the repetitive work by using technology so they can focus on our customers and not our systems. The team are the link between the business and the technology teams, ensuring that technology change is prioritised, defined, broken down and delivered in a way that supports the business to achieve its strategic goals, while also enabling the technology strategy. This means knowing the whole context of the change, and having a sharp focus on value so that we can ensure both that we're doing the right things, and doing the things right. As such, we are looking for excellent cooperators; people who excel at building relationships, who are not afraid to challenge how things are done, and are able to drive consensus and guide people through every stage of the change journey, from idea to reality.About youYou'll be an experienced Business Analyst who is business savvy and collaborative, someone who enjoys working with Business Sponsors, Project Managers, Product Owners, Architects, Technical BA & Engineers and other required stakeholders to plan and execute analysis activities to delivery valuable outcomes for the business.You will have the opportunity to work on a range of project and value stream outcomes on our UK Change portfolio, giving you broad exposure to how the UK business operates, from the front line through to the back office functions and the technology that supports our ability to deliver superb service to our customers.Our projects can be driven by process improvement, integration of new ventures and delivery of regulatory requirements. The outputs of the projects can vary from large scale system delivery and upgrades to smaller, tactical solutions that open up business opportunities.When not working from home, the role can be based in either York or Colchester.What you'll be doingBuilding a strong understanding of end to end user journeys & processes, their supporting technologiesAccurately and efficiently elicit, challenge, and document scope, processes & requirements. All while bringing the end user/s along the change journeyProducing high quality business and technical analysis deliverables, including but not limited to, user stories, functional and non-functional specifications, 'as is' and 'to be' process modelsEnsuring the traceability of requirements and user stories throughout the entire change lifecycleApplying BA best practice and insights that challenge the business to think about the "right" solutionBuilding relationships and trust with senior stakeholders, understanding goals, objectives and desired outcomes, and bringing them on the journey of engagementMaintaining a close working relationship with Project Management, PMO, Product Manager and IT colleagues and working with themAlong with your BA colleagues, implementing continual improvements to ensure that we are constantly evolving how we do Business AnalysisOur must havesEnsure the project outcomes move the business forward towards its strategic goalsBe highly results driven, with the energy and determination to succeed in a fast paced environment where the speed of response is critical to successOur nice to havesFinancial Services/insurance industry experienceExperience working as part of a globally distributed teamBCS Diploma in Business Analysis or equivalent qualificationDiversity and flexible working at HiscoxAt Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also know that working life doesn't always have to in the office, and as long as it's safe to do so, we will be operating a hybrid way of working to encourage a healthy work life balance, with 2 to 3 days in the office per week.Work with amazing people and be part of a unique culture
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