Business Analyst

Enigmatic Smile builds critical payment-linked rewards infrastructure on a planetary scale. We are the worlds largest rewards infrastructure company and looking for a BA to join our team.The challengeWe have a few projects we'd like to start, which need requirements. We also need to create or revamp processes as we scale up. With massive growth in the past 12-18 months, things need a keen eye to straighten them out.Who are we?We're a team that like to work hard and have fun whilst doing it.Where in the world are we?Although this role is primarily remote, it will require time in Glasgow each week, given that a few of our key stakeholders are based here. Once we estalish ways of working for this role, we expect working in the office will become less of a need.RequirementsResponsibilities:Gather and analyse business requirements from stakeholders to identify areas for improvement and recommend effective solutionsWork closely with the technology and operations teams where neededCreate and maintain documentation, including functional specifications, business requirements, and process flow diagrams as needed to articulate what is requiredConduct research and analysis to support business decision-makingIdentify and document potential risks, issues, and dependenciesProvide ongoing support and guidance to business teams related to system functionalities and processesRequirements:Proven experience as a Business Analyst or similar roleStrong analytical skills with the ability to collect, organise, and analyse diverse opinions and factsExcellent problem-solving and critical-thinking skillsAbility to effectively communicate and collaborate with cross-functional teams and stakeholders, including managing challenging stakeholdersStrong knowledge of business analysis tools, methodologies, and best practicesExperience in financial technology or related industries is a plus, but not essentialAbility to prioritise tasks in a dynamic environmentStrong attention to detail and accuracyBenefitsAs a scaling company, our benefits are evolving. As a minimum, you can expect:Fun work trips periodically, including meetups and events across UK and Europe.26 days annual leave plus nine Scottish bank holidaysDiscretionary BonusPension contributionsTraining and certificationsBenefits presently under review:Enhanced pension contributionsMedical coverAccess to online training programmes
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