Business Analyst

We’re working with a leading technology company, based in Chorley, looking for a Business Analyst with around 3+ years BA experience within a SaaS business, ideally in an ERP or Supply Chain environment. Hybrid working (2 or 3 days per week in office) Working simultaneously on a number of short term projects, as a Business Analyst you will collaborate with customers and various internal stakeholders to better understand business needs, analyse processes, identify gaps and define solutions that meet customers’ requirements.
Requirement gathering: elicit information from customers and internal stakeholders to understand and document customer requirements, holding interviews and running workshops with senior customer stakeholders Process mapping: Model current and future business processes to identify areas of improvement and optimization Documentation: create detailed documentation including functional specifications, process flows and user stories Testing: on the basis of project documentation, develop testing strategies and create test scenarios for user acceptance testing Training: delivering end-user training sessions
What are we looking for?
Minimum 3 years previous Business Analyst experience in a SaaS business (preferably in ERP and or supply chain environments) Excellent communication skills and the ability to drive conversations and projects with senior stakeholders Analytical skills with the ability to dive into technical details and prioritise tasks accordingly
Technical problem solving, able to digest and present technical concepts to business users Flexibility and good time management, someone who can thrive in an environment where multiple priorities from customers and internal stakeholders might compete for your time and focus A solution oriented mindset is critical. Someone able to focus on finding practical solutions, sometimes in complex business environments, in line with predefined scope and budgets. Proficiency MS Office packs and other tools like Miro, LucidChart, Tableau etc.
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