Business Analyst - Front Door & Ways of Working Programme

Interim Business Analyst - Front Door & Ways of Working Programme
Reference no: Dorset 93040
Pay Rate: up to £333.00 per day PAYE depending on experience (tbc)
35-37 Monday to Friday, normal working hours
This opening assignment is for 10-11 months
City: DORCHESTER
Please note that the pay rate is provisional
As a Business Analyst for the Front Door and Ways of Working Programme, you will play a crucial role in driving organizational transformation and enhancing customer experiences.
You will analyse existing business processes, identify opportunities for improvement, and collaborate with cross-functional teams to implement sustainable solutions. Your work will directly contribute to the Council's goal of becoming a more responsive and customer-focused organization, ensuring readiness for the future.
Key Responsibilities:
Investigate, analyse, and document existing business processes to provide valuable insights.
Identify opportunities for efficiency and transformation through process review and collaboration with subject matter experts.
Challenge traditional processes and design sustainable solutions for improved customer experience.
Produce business process diagrams and documentation, including technical requirements and acceptance criteria.
Collaborate with business areas to ensure specifications meet customer needs and statutory requirements.
Work within delivery teams to produce analysis outputs required for robust business cases.
Facilitate the safe handover of analysis to project delivery teams for implementation.
Enhance data provision and insights to support future business intelligence and continuous improvement efforts.
NB: Please feel free to apply to us direct via ##### by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles
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