Business Admin Officer

Are you someone who thrives in a role where attention to detail is key and enjoys interacting with people? If you have a knack for organisation and a desire to work within the maritime industry, then we have an exciting opportunity for you! We're currently seeking a Business Administration Officer for a temporary, full-time, assignment in Southampton.
About the Role:
As a Business Administration Officer within the Seafarer Services branch, you'll play a vital role in the certification of seafarers, essentially providing them with the necessary licenses to work at sea and on board vessels. Your main responsibilities will include assessing documents provided by seafarers, ensuring they meet regulatory criteria, and issuing appropriate certificates or endorsements. You'll also be responsible for handling inquiries via telephone and email, providing exceptional customer service, and supporting various administrative tasks within the branch.
No prior maritime knowledge is required as full training will be provided. We're looking for motivated individuals who are eager to learn and contribute to the team.
Key Responsibilities:
Reviewing documents provided by seafarers and assessing their eligibility for certification.
Assisting seafarers with examination arrangements and providing support throughout the process.
Issuing certificates and endorsements to eligible seafarers and notifying those ...