Broker and Support Technicians

AssuredPartners London is a leading Lloyd’s insurance broker with a unique combination of specialisms and a global presence. The service we provide is tailored uniquely to our clients’ needs. Our drive, diligence and personal service help them to make an informed decision in managing risk.
We think the best working environment is one of mutual respect, care and understanding. We recognise our colleagues for their unique skills, we encourage learning and we and embrace diversity.
We are looking for a Broker Support Technician in our Transportation team.
To help you make the best decision for your personal growth, it’s important to us to share a solid introduction of what the job entails, what we are looking for and what we offer our people.
You will:
Provide high level support in a focussed driven environment supporting a small team of brokers.
Produce pre-inception and post-placement documentation.
Use PolicyFly
Maintain internal IBA system RiskServe, ensuring all entries and updates are promptly and accurately completed.
Respond to Broker, Agent and Underwriter queries with efficiency
Premium and Bordereaux processing to Lloyd’s and Company markets.
Assist in premium and cash reconciliation in conjunction with Finance Department.
Ensure that settlement terms and subjectivities are met and escalating outstanding matters.
Collate and prepare information pages and statistical reports.
Create, check and maintain records of negotiations, presentations and communications with Agents and Underwriters.
Update and run renewal reports.
Communicate with the Third-Party Adjuster (TPA) regarding questions of coverage.
Provide relevant documentation to assist with claim queries.
Request and generate loss runs via the TPA or through internal systems.
You have
:
Market experience in a technical support role.
A pro-active work style.
A love for planning, organisation and time management.
Strong attention to detail.
Good communication skills – both written and verbal.
Strong command of MS Office, Outlook and IT literate.
You will receive
:
~ Competitive base salary and participation in a discretionary bonus scheme.
~10% employer pension contribution.
~ Private health care for you and if you have them, your partner and children.
~ Monthly gym membership contribution (cash allowance).
~ Private GP appointments.
~25 days annual leave, increasing every two years up to a maximum of 30.
~ Life Assurance.
~ Income protection.
~ Cycle to work scheme.
~ Advice and counselling through our EAP.
~ Health and wellbeing support through a number of wellbeing apps, including Peppy which allows you to book 45 minute consultations with a healthcare specialist.
~ Hybrid office-based/home working pattern.
We will happily consider any reasonable adjustments that a candidate might need during the recruitment process. We will ask if there are any such requirements if you are invited to an interview.