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Branch Manager

Posted a month ago

  • Bath, Somerset
  • Any
  • External
  • Expires In 2 months
Lettings Branch Manager - Bath

Bonus Scheme
Competitive Salary: £32,000 - £38,000 Residential | WFH & Office | Flexible working | Career Progression |

The Company
Our client is a dynamic and rapidly expanding student lettings company with offices across the country. Their vision is to provide industry-leading accommodation experiences for both students and landlords. By joining this organisation, you will become part of a team where opportunities are abundant, ambitions are endless, and the pursuit of excellence is at the heart of everything they do.

The Role
My client is looking for a Branch Manager to lead our Bristol, Bath & Cardiff operations. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Branch Manager, you will be responsible for leading a team of Lettings Consultants and Asset Managers. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’

Hours of work: 9 am till 5.30 pm Monday to Friday & 15 Saturdays per year 10 am till 3 pm
Responsibilities:

Ensure the Tenant and Landlord experience is exceptional
Manage communications via, phone, email, Live Chat, and WhatsApp
Maintain lettings compliance knowledge and conduct Right to Rent checks
Receive and process new enquiries from Tenants and Landlords
Advertise properties and proactively contact our database of potential Tenants
Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
Negotiate offers between Landlords and Tenants
Assist the Asset Management team during the busy changeover period
Assist with marketing events
Developing and maintaining great relationships with Landlords, Tenants, and Contractors Required skills:

Excellent organisational skills
Excellent communication skills to provide a high-quality to service to all customers
The ability to see a job through from start to finish
Experience in Lettings (preferred)
Self-motivated and ability to work on own initiative
Ability to prioritise workload and work to deadlines
Flexible and adaptable in approach to work Reward

Competitive Salary: £32,000-£38,000
Bonus Scheme
A driving licence is required and a personal car preferred
Property Industry Experience: 3 years required
ARLA Qualification preferred
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