Boutique Store Manager

Are you ready to take your career in retail to the next level?
We are excited to announce an opportunity for an ambitious and dedicated individual to join our team as a Boutique Store Manager at SIRPLUS. If you are currently working as a supervisor or assistant store manager and aspire to lead and grow with a dynamic, sustainable fashion brand, this could be your chance!
At SIRPLUS, we're passionate about slow fashion and committed to sustainable growth. We are seeking a Boutique Store Manager who can take ownership of one of our London stores, driving sales, maintaining impeccable customer service, and ensuring that our brand continues to thrive.
Mission:
As a Boutique Store Manager, you will be responsible for the day-to-day operations of one of our London stores. Your role will include:
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Managing the visual display of the store to showcase our products beautifully
Reviewing sales and feedback, collaborating with the line manager, buying, merchandising, and marketing teams to meet brand goals
Maintaining POS systems, including iPads, card machines, and marketing materials
Ordering supplies as necessary to keep the store running smoothly
Maintaining a high level of customer service, consistently exceeding customer expectations
Regularly reviewing our procedures and suggesting improvements
Handling refunds/exchanges efficiently
Liaising with our Warehouse Team to ensure orders are processed smoothly
Requirements:
To succeed in this role, you should possess:
A charismatic personality with exceptional interpersonal skills.
Demonstrated leadership and team management skills
Strong customer service and communication abilities
Passion for sustainable fashion and knowledge of current industry trends
Excellent organisational and multitasking skills
Ability to work well under pressure in a fast-paced environment
Self-starter mentality, capable of working independently
Flexibility to work
Customer centric with a positive attitude
Currently working as a Supervisor/ Assistant manager
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Details:
In return for your dedication and commitment, we offer:
Healthy Sales Commission & Bonus
A clothing allowance to keep you stylish
50% staff discount on our premium products
A central London store location where you'll be based
Salary : Starting £27.5k - £31k PA
If you are ready to embark on a fulfilling journey with SIRPLUS and help us shape the future of sustainable fashion, we invite you to join our talented and creative team. Send your CV and a compelling cover letter detailing why you're the perfect fit for this role to #####