Boutique Manager - OMEGA Edinburgh *NEW BOUTIQUE*

The companyOMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.Are you a dynamic leader with a passion for luxury timepieces and a proven track record in retail management? Elevate your career and lead our brand new corporate boutique in Edinburgh as Boutique Manager, where you'll immerse yourself in the world of OMEGA while fostering a culture of excellence and exceeding customer expectations. The boutique is set to open in Autumn 2024.As the Boutique Manager, you will be responsible for the overall operation and success of our new boutique. You will lead a dedicated team, setting the standard for exceptional customer service, driving sales performance, and ensuring the boutique operates smoothly and efficiently. Your leadership and strategic vision will elevate the boutique's reputation as a destination for clients seeking the finest luxury timepieces.Profile• Lead, mentor, and inspire your team, fostering a culture of professionalism, excellence, and teamwork.• Set and achieve sales targets and KPIs, implementing strategies to maximize revenue and profitability while maintaining the boutique's luxury positioning.• Cultivate strong relationships with clients, providing personalised service and ensuring an unforgettable shopping experience.• Oversee daily operations, including inventory management, merchandising, and visual presentation, to uphold the boutique's impeccable standards.• Ensure compliance with company policies and procedures, as well as industry regulations, to uphold the boutique's integrity and reputation.• Collaborate with senior management to develop long-term strategies and objectives for the boutique, contributing to the overall success of the brand.• Attend boutique and brand events to continue to build client relationships.Professional requirements• Previous experience in luxury retail management, with a focus on watches or jewellery preferred.• Proven leadership skills, with the ability to motivate and develop a high-performing team.• Deep understanding of luxury products and the ability to convey their value to clients.• Strong business acumen and analytical skills, with a results-driven mindset.• Excellent communication and interpersonal skills, with the ability to build relationships with clients and colleagues alike.ContactEmily InnesJob locationSt. James Crescent 230, Job locationSt. James Crescent 230,EH1 3AD City Edinburgh (Scotland)United Kingdom Company addressThe Swatch Group (UK) LimitedBuilding 10002nd Floor East WingThe Royals Business ParkDockside RoadGB-London E16 2QU
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