Booking Assistant

Position:
Bookings Assistant
Company : London Podcast Studios
Industry:
Broadcast Media Production & Distribution
Location:
Hackney, London - UK
Salary:
£22,000-£26,000 - DOE
Company Description
London Podcast Studios is a set of studios located in East London, that aims to provide a welcoming and inclusive space for podcasters, brands/businesses and content creators. Our studios offer flexible hourly or monthly packages for audio and video recording, catering to the needs of those looking to achieve their podcasting and content creation goals.
Role Description
As a Booking Assistant, you will be responsible for day-to-day tasks such as processing bookings, coordinating schedules, providing customer service to clients, and supporting the sales team. This is an on-site role located in Hackney, where you will be working directly at our studios.
What you'll do:
Seek out and drive new business across the podcast/content industry and beyond
Nurture relationships with existing studio clients to drive repeat business
Ensure accurate records are kept for studio usage and expenses, creating billing invoices accordingly
Work with clients, studio manager, technical department, assistants and runners to ensure sessions run smoothly and clients are well looked after
Work between the studio manager and the bar events team to mutually coordinate marketing events and campaigns championing all aspects of the business
Deliver regular reportage to demonstrate actions and outcomes within an agreed business development strategy
Assist the studio manager in leading and developing an outstanding team of part-time and freelance staff
Deputise for the studio manager in times of sickness and/or annual leave
Demonstrate and maintain an awareness of industry activity and trends
Ownership and management of the studio audiography
Who we’re looking for:
A friendly, zealous Bookings Assistant who seeks out potential in an opportunity
People-focused, content-obsessed, and passionate about relationship development
Efficient and organised with the ability to manage and prioritise multiple tasks and projects in a busy environment
Excellent eye for presentation and detail
Qualifications:
Strong communication and interpersonal skills
Experience in providing exceptional customer service
Proficiency in using booking systems
Ability to handle reservations and scheduling efficiently
Understanding of sales techniques, payment processes and invoicing
Attention to detail and strong organisational skills
Ability to work well in a team and independently
Experience in the creative industry or podcasting is a plus
Qualifications in business administration or related fields are beneficial
Working hours for this role are 9am to 6pm, Monday to Friday.