Bodyshop Workshop Controller

Workshop Controller

Basic Salary: £45,000 DOE

Location: Birmingham

Working Hours: 40 Hour Week Monday - Friday (Occasional Sat Morning)

Job Description:

Our client is looking to recruit a Workshop Controller / Bodyshop Controller / Assistant Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.

The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller / Bodyshop Controller / Assistant Manager exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.

Responsibilities of a Workshop Controller / Bodyshop Controller / Assistant Manager:

• To deliver financial results in line with agreed budgeted requirements
• To manage site resources and costs to optimise capability and profitability
• To actively and effectively manage work provider and supplier relationships
• To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards.
• To deliver structured individual performance management processes
• We are looking for somebody with a full driving licence, a professional appearance, excellent communication skills and the ability to show a calm, confident approach.

Skills and Qualifications of a Workshop Controller / Bodyshop Controller / Assistant Manager:

• Delivery of proactive performance management
• Staff recruitment and current HR policies
• Audatex experience 

Ideally, we are looking for somebody with an in-depth knowledge of current management systems and tools as well as the ability to interpret printed estimating package information; however, this is not an essential requirement, but very desirable. 

Please contact Kai Brown at Tru Talent on (phone number removed) or (phone number removed), using reference (Workshop Controller - Birmingham) or if you can 'Apply Now'.