Billing Specialist

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.
We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.
WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.
Why we're hiring:
The Accounts Receivable Department consists of Credit Control, Cash Allocation, and the Billing teams. The Media Billing team is responsible for billing between £300-400m worth of Media billing each month, across 1300 external clients as well as intercompany accounts on behalf of several agencies within the WPP Group.
In this role you will work closely with both WPP companies and their clients to ensure monthly billing practices are put in place to enable an efficient and successful order to cash process, and to provide a high standard of administrative support. This role will report into the Billing Manager.
What you'll be doing:
Responsible for end to end, bill to pay for a group of key complex customers. Manage billing activities to ensure billing for those customers is complete, accurate, in the required customer format and is submitted in a timely manner;
Attending client meetings to present and discuss billing and cash collection reviews;
Working with the SSC India billing team, to ensure they work effectively with internal and external customers on billing queries, supporting documents, contractual changes, client liaison, prospective sales and timely cash collections;
TWorking with SSC India to monitor that service delivery is maintained in accordance with the Target Operating Model and documented Service Levels and KPI's and identify areas of success and areas of concern;
Supporting and assisting with Audits: SOX, Internal and External;
Working with Agencies to onboard and exit clients.
What you'll need:
Excellent communication skills - able to communicate effectively both internally and externally, verbally and in writing, as well as at different levels of an organization;
Commercially focused with a proactive service-oriented approach;
The ability to build and maintain strong internal and external working relationships;
Excellent IT skills (Microsoft Office at intermediate to advanced level), particularly MS Excel;
Strong analytical and problem-solving skills with a high level of attention to detail;
Ideally AAT qualified or working towards an accounting qualification;
Managing of own workload and collaboration with your team to ensure consistent service levels;
Good understanding of general accounting principles relating to the sales ledger and experience in client billing;
Role will require occasional travel to various WPP companies (these are also based in central London);
Who you'll be working with:
WPP Shared Servie Centre is on a global transformation journey, and this is an opportunity to join the UK team to help us deliver exceptional financial services to our UK companies.
By consolidating activities, the WPP SSC takes advantage of volume to deliver increased efficiency. This is achieved by standardising, streamlining, and aligning relevant processes, and introducing tools and technology to drive effectiveness across our operations. By taking over transactional financial activities, the WPP SSC enables our agencies to focus on commercial activities, client management as well as revenue and cost management.
In 2021, the WPP SSC UK organisation transferred specific process and transactional activities to the WPP SSC in India. The WPP SSC teams in the UK and India work together to provide services to WPP companies in the UK.
Who you are:
You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.
You're optimistic :
We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people - We promote a culture of people that do extraordinary work.
Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.
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