Billing Specialist (Tech Company)

Billing Specialist
Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office)
Reading, Berks
Is this the role for you?
Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you.
What you will do:
Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience.
You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems.
Manage customer requests related to portals
Refine and document end to end process and identify efficiencies for portal registrations.
Partner with IT to drive system and process improvements
Identify opportunities and improvements to deliver on process automation goals
Collaborate with internal stakeholders
Partner with Sales and AR to resolve billing and collections issues;
Deliver on other priorities as as...