Billing Administrator - Maternity cover

Vacancy: Billing Administrator - Maternity coverFull details of the job.
Vacancy Name
Vacancy Name
Billing Administrator - Maternity cover
Company
Company
Arkessa
Vacancy No
Vacancy No
VN295
Employment Type
Employment Type
Fixed Term Contract
City
City
Bishops Stortford
Country
Country
United Kingdom (Great Britain)
The Role
Building key relationships across the Arkessa business to ensure that all orders are entered correctly into the billing system throughout the month to allow for an accurate and timely invoices to be produced for each customer.
Responsibilities include:
Ensure the timely and accurate addition of new charges to the billing system in line with contract information.
Import and analyse data from suppliers into the billing system.
Ensure the timely and accurate production of monthly bill runs.
Maintain the billing platform to ensure accuracy of automated billing processes.
Analyse large volumes of data to create bespoke reports.
On-boarding new customers and new suppliers into the billing platform
Provide analytical support to resolve customer queries, enabling colleagues to provide excellent customer service.
Assist and support various billing projects as required.
Key relationships:
Customer Services Team (Internal)
Liaising on a regular basis regarding queries relating to customer orders to ensure that the full billing requirements are understood.
Commercial Team (Internal)
Partnering with the commercial team on all matters relating to Mobile Network Operators; including onboarding new networks and solving issues with existing ones.
Sales Team (Internal)
Working with the Sales team you will need to understand any bespoke billing requirements to ensure that details are captured in the billing system correctly to issue accurate bills.
Mobile Network Operators (External)
Engage with Mobile Network Operators to resolve any discrepancies in the monthly billing data provided.
Third Party Billing Providers (External)
As the billing system itself is supplied by a third party, engagement with the support team is vital to ensure that any issues are flagged and resolved as quickly as possible.
Customers (External)
Answering customer queries through the Zendesk platform relating to invoices which have been issued.
Skills required:
Outstanding levels of attention to detail, producing consistent, quality outputs.
Excellent Time management and
prioritisation
Problem solving
Self-motivated and proactive - requiring little supervisory input daily.
Methodical, diligent, accurate and accountable
Comfortable collecting, modelling and analysing data
Flexible and supportive to other members of the Finance team
Advanced Excel knowledge including VLOOKUP.
Experience using billing systems advantageous but not essential.
Experience using Zendesk or similar ticking systems.
Why work with us?
The opportunity to work for an entrepreneurial Company
Full training, ongoing support, and the tools you need to grow and develop in your role
We are a company with a heart and who genuinely values and respects its employees
Who are we?
A new thing, device or asset is connected to Wireless Logic’s cellular platform every 18 seconds of every day. And today, Wireless Logic Group has over 6 million IoT SIM subscriptions active in 165 countries, with collaborative partnerships that provide reach into more than 750 global networks.
The group is entirely customer and market-driven, meeting customers where they are to help them innovate by providing expert service and the most flexible, resilient and secure connectivity solutions in the market.
Wireless Logic’s purpose-built IoT connectivity platforms connect (globally and locally) across multiple mobile networks and technologies to give customers a single management window for their assets. It provides the ultimate connectivity, control and security.
Wireless Logic Group is backed by Montagu Private Equity, one of the world’s leading private equity-backed investors, giving Wireless Logic Group unrivalled financial strength.
Where do I apply?
If this sounds like a role, you are interested in please submit your application directly through our website including your CV.
Wireless Logic LTD are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us and we will respond to your query as soon as possible. Wireless Logic Group are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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