Bilingual German Customer Service Representative

Job DescriptionAre you fluent in both German and English, with a passion for customer service? Look no further! We're seeking dynamic individuals to join a successful, best in class electrical engineering business as German Bilingual Customer Service Relations Manager.Why Choose Us?Balanced Work Environment: Enjoy a flexible schedule with four days on-site and one day working from home.Industry Impact: Join an international company at the forefront of precision measurement sensing technologies, serving diverse sectors including space, commercial avionics, oceanography, medical, energy, and smart grid solutions.Talented Team: Join colleagues worldwide, driving innovation and excellence in customer service.Responsibilities Include:Being the primary point of contact for European customers, addressing inquiries, and processing orders.Handling customer complaints and coordinating with various departments to ensure satisfaction.Supporting business growth initiatives by contributing to weekly backlog reviews and coordinating new material requests.Requirements:Experience in a similar role with proficiency in MS Office and ERP/CRM systems.Fluency in both English and German (spoken and written).Benefits We Offer:Competitive salary package.Welcome Pack complete with company merchandise.Pension Scheme – employer contribution of 8%.Life assurance scheme.Annual leave of 25 days plus public holidays (rising to 30 days with service).Employee Assistance Programme.Recruitment referral scheme.Free on-site Parking.Fresh fruit and refreshments provided on-site.Company funded Social Events.Hybrid working – work from home 1 day per week.Personal development opportunities.Ready to take the next step in your career? Apply now and become part of a team committed to excellence in customer service!Job Types: Full-time, PermanentSalary: £25,000.00-£35,000.00 per yearJob Types: Full-time, PermanentSalary: £25,000.00-£35,000.00 per year
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