Bar Manager

About Us:
Rain Dogs is a brand new bar that can be found at the top of Brick Lane, on the corner of Bethnal Green Road. Rain Dogs is a concept created by three friends looking to bring together all the best parts of the bar scene, as they see it, under one roof. Consistently exceptional service & hospitality underpins a carefully curated ‘dive’ bar where customers will find delicately built wine, cocktail and beer lists.
Atmosphere is the cornerstone of Rain Dogs. Expect high quality playlists reflecting the ‘vibe’ and mood of Rain Dogs, as well as live music and DJ nights. Top-notch coffee will be served throughout the day with the aim of becoming a local spot for East London coffee and cocktail enthusiasts alike. We are uncompromising in delivering to the highest standard for the best customer experience. We are looking for an enthusiastic and experienced Bar Manager to join our team and help create a place and experience that people will love.
Job Description:
Position Overview:
We are seeking a dynamic and experienced Bar Manager to oversee the daily operations of our establishment's bar area. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a keen eye for detail. As the Bar Manager, you will be responsible for managing staff, maintaining inventory, contributing towards innovative drinks menus, and ensuring exceptional customer service. If you thrive in a fast-paced environment and have a proven track record of success in the hospitality industry, we want to hear from you. The bar manager will report directly to the owners and work with them to ensure the concept of Rain Dogs is delivered.
Key Responsibilities
Team Management:
Recruit, train, and supervise bar staff, including bartenders, barbacks, and servers.
Schedule staff effectively to ensure optimal coverage during peak hours.
Foster a positive work environment by providing guidance, feedback, and support to team members.
Motivating the team to maximise sales and minimise wastage.
Operational Oversight:
Oversee all aspects of bar operations, including opening and closing procedures, cleanliness, and adherence to health and safety standards.
Monitor inventory levels and order supplies as needed to maintain adequate stock levels.
Implement cost-control measures to maximise profitability without compromising quality.
Ensuring line cleans are completed and all bar equipment is working properly and escalate any issues promptly to the owners.
Ensuring a positive relationship with service providers including EPOS and card terminals and reporting any issues.
Take responsibility for stock management, including ordering, stock takes, reporting on discrepancies and making sure stock is correct on EPOS systems.
Menu Development:
Work with senior management to update drink menus to reflect current trends and seasonal offerings.
Work closely with the kitchen team to ensure alignment between food and beverage offerings.
Experiment with new recipes and techniques to enhance the bar's offerings and attract customers.
Customer Service:
Lead by example in delivering exceptional customer service and fostering a welcoming atmosphere.
Handle customer inquiries, complaints, and feedback in a professional and timely manner.
Build and maintain relationships with regular customers to ensure loyalty and repeat business.
Financial Management:
Monitor sales performance and implement strategies to achieve revenue targets.
Analyse financial reports and identify areas for improvement to increase profitability.
Control costs related to labour, inventory, and wastage to meet budgetary goals.
Qualifications:
Proven experience as a Bar Manager or similar role in the hospitality industry.
In-depth knowledge of beverage operations, including cocktail preparation, mixology, and wine service.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal abilities.
Proficiency in bar management software and basic accounting principles.
Personal Licence Qualification (APLH).
Food Hygiene and Safety in Catering Certificate.
First Aid at Work Qualification is preferred.
Adequate IT skills.
Flexibility to work evenings, weekends, and holidays as required.
Strong interpersonal and communication skills.
Ability to work effectively in a fast-paced environment.
Positive attitude and a commitment to delivering excellent customer service.
Must be a team player and work well with others.
Good judgement and a positive approach to conflict management.
Benefits:
Competitive salary in line with experience.
Trips to breweries and distilleries for training and tastings.
Opportunities for advancement within the company.
Unlimited coffee & tea throughout your shift
Discounts on the menu while working and outside of shifts.
A supportive and inclusive work environment focused on growth and development.
Salary:
£30,000 - £34,500 (depending on experience)
Location:
Rain Dogs, 120 Bethnal Green Road, E2 6DG
Job Type:
Full-time, 40 hours per week, between 6 - 12 hour shifts over 5 days
Company:
WBC Hospitality Ltd, T/A Rain Dogs
Start Date:
Early June 2024
How to Apply:
If you are passionate about providing exceptional service and want to be a part of our dynamic team, please submit your CV and a brief cover letter detailing your relevant experience and why you'd be a great fit for this role to
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WBC Hospitality Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Thank you for considering working with us at Rain Dogs. We look forward to reviewing your application!
Deadline for applications :
We’re looking to fill this position as soon as possible.