Band 8a Service Manager

The Elective Care Team are looking for an enthusiastic and self-motivated employee to provide managerial leadership to the RTT Team and provide expertise and operational support to the Divisional Teams with admitted and diagnostic performance. The successful postholder should have a range of experience with Referral to Treatment waiting times and Diagnostic waiting times. We are looking for an individual who is engaging and adaptable able to influence and negotiate with stakeholders to help drive performance and support with problem solving across divisional teams.
previous applicant need not applyMain duties of the jobWorking in partnership with the Delivery and Performance Manager the Service Manager manages a defined area of responsibility providing managerial leadership, expertise, and operational support to staff within elective care with focus on, but not limited to admitted and diagnostic elements. Works with the Delivery and Performance Manager with a particular focus on the operational performance of the service to support the wider strategic development of the defined service by providing both operational business support in the development and implementation of the Elective care's strategic objectivesAbout usWe provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county. Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A& Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care. We are particularly proud of our regional Neurosciences Centre Radiotherapy Centre Hyper Acute Stroke Unit and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.Job descriptionJob responsibilitiesFor further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.Person SpecificationEducation / QualificationsEssential
Relevant first degree, equivalent professional qualification, or suitable experience. Relevant post graduate courses or equivalent.
Skills / AbilitiesEssential
Ability to work within and across teams to meet project demands. Ability to manage and deliver to deadlines and within resources.
Desirable
Knowledge of Medway PAS.
Experience / KnowledgeEssential
Demonstrable success in project management.
Employer detailsEmployer nameBarking, Havering and Redbridge University Hospitals NHS TrustAddressRTT Data Validation Romford RM7 0AGAny attachments will be accessible after you click to apply. 162-#####-PA-A
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