Band 5 PPU GP & Sales Liaison Officer

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Main area
Private patients unit
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (Mondays to Saturdays 7am to 8pm on rota basis)
Job ref
391-RFL-6247105
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Royal Free Hospital - 12th Floor
Town
London
Salary
£34,089 - £41,498 per annum inclusive of HCAS
Salary period
Yearly
Closing
Today at 23:59
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.Click on the logo below to see the video of the Royal Free London NHS Foundation Trust valuesJob overviewPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.Main duties of the jobThe Royal Free Private Patients Unit is a fast paced, rapidly changing environment. As an integral member of the team, the GP Liaison & Sales Officer will work closely with the PPU Business Development team. The post holder will be key in contributing to the strategic direction of the unit. This is a field based sales and account management role, with accountability for delivering the revenue target for our private patient units The Private Patients Unit GP Liaison & Sales Officer reports to the PPU Sales & Referrer Engagement Manager.The purpose of the role is to provide and deliver on the referrer engagement based sales plan to support drive GP grow business to the Royal Free Private Patients Unit by securing an increase of GP and other referrers’ led patient referrals year on year. The position will have accountability of sales support aligned to the overall unit’s marketing, sales and referrer engagement strategies. Working for our organisationThe Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topDetailed job description and main responsibilitiesPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.Person specificationRoyal Free World Class ValuesDemonstrable ability to meet the Trust Values.Education and professional qualificationsCourses / further study attended to demonstrate evidence of personal development e.g. certificate in medical terminology.ExperiencePrevious experience in private healthcare environment/ NHS Private Patients Unit at a supervisory level rvising/ managing front of house customer facing, sales driven. call centre or sales teams in a complex multinational organisation, or within NHS, public sector or private healthcare sectorExperience in developing and leading on sales plans in a complex private healthcare environment/ NHS Private Patients UnitExperience in leading on sales’ return on investmentExperience of managing and prioritising own workload, working to deadlines and working under pressure.Skills and aptitudesExcellent written and verbal communication skills.Ability to take complex information and create clear copy relevant to stakeholders and potential referrersAbility to produce complex performance reporting with critique, commentary and recommendationsCapacity to handle many complex projects simultaneously and meet strategic objectives and deadlinesPersonal qualities and attributesAbility to engage effectively and enthusiastically with staff at all levelsCapacity to handle a number of tasks simultaneously, accurately and with high speed line managing and providing leadership to the team to meet strategic objectives and deadlines.OthersAbility to work independently without direct supervision.Ability to work flexibly to accommodate peaks and troughs of activity.Getting vaccinated, and getting a booster, remains the best defence against COVID-19.We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system .If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.Please note:Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person SpecificationOnly those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.Interview arrangements will be communicated via email so please check your email regularly following the closing date.Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.Employer certification / accreditation badgesThe postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name
Joseph Joy Mekkattukulam
Job title
Sales & Stakeholder Engagement Manager
Email address
#####
Telephone number
07976309208
If you have problems applying, contact
Address
Recruitment SupportOpen Monday to Friday08:30 am to 17:30pm
Telephone
01629 702338
Please note that jobs marked as 'Restricted' and/or 'open to internal applicants only' apply to both Royal Free London and North Middlesex staff who are currently employed by either organisation. Applicants from these trusts will be treated as internal candidates for these roles. This is to support the ongoing work that is required to plan for the proposed integration of our two organisations .
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