Back Office Analyst (Reconciliations) Telford, England, United Kingdom (Hybrid) Posted on 11/15[...]

Salary and benefits: £30,000 - £35,000 / annum+ bonus excellent pension scheme, private medical insurance, electric vehicle scheme, 38 days holiday incl. Bank Holidays, plus 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more!Job Type: Permanent Location: This role will be based in either our Telford / Wythall office, with time spent between home and the office, and some travel between our Phoenix offices. Please also read about Phoenix Flex hereReporting to: Back Office Reconciliations Manager
Who are we?
We want to be the best place that any of our 6,800 colleagues have ever worked.
We’re the UK’s largest long-term savings and retirement business. We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.£259 billion of assets under administration. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
We have an incredible opportunity to join us here at Phoenix Group as a Back Office Analyst to join our Asset Management Operations team.
The roleThe Back Office Analyst is to work closely with our third-party suppliers and internal stakeholders to validate and provide complete and accurate investment data for the business, and will be working within the Back Office or an Investment Operations function and systems and controls.
The incumbent will support the oversight of the third-party fund accounting and daily risk investment data. You will be the SME for investment asset data and accounting throughout the business systems.
You will challenge and determine new processes and procedures, and support business queries and engage in a consistency changing environment. The incumbent will be supporting new data system reconciliations and management information builds with our internal I.T team, whilst liaising with internal stakeholders on their needs, driving automation.
The Back-office analyst will help support holding third party suppliers such as the fund administrators, fund managers and custodians accountable to their SLAs. The incumbent will also help support a large amount of change within the team including new data systems, new fund managers, new custodians, new fund launches and asset transfers.
This role would suit someone from a background in finance / accounting, financial services, data processing, banking, foreign exchange and on-the-job training will be provided.
Key responsibilities
Ownership of the daily third-party fund accounting data – Validating the third-party fund accounting investment data to external information, to ensure complete and accurate investment data feeds through to Phoenix internal systems for business decision making. Challenging the third-party fund accountant on any incorrect or late data and holding them accountable to their SLAs. Supporting investigations into any trade differences, incorrect or late data or trades and supporting correction to the root cause with third parties. Oversight of third-party suppliers, such as fund administration, fund managers and custodians
Ownership of daily risk investment data - Cash and stock reconciliations, daily price validation and the review of income and corporate actions.
Liaising with Middle Office to clear outstanding breaks.
Defining and building reconciliations and controls – Working with I.T to help define, build, test and own new reconciliations and controls to ensure all internal Phoenix investment data systems have complete and accurate information’s for business decision making.
SME for business queries – To be proactive in responding to and challenging data queries from all areas of the business and from third party suppliers, and investigate and correct root cause of any issues
Support constant change activity – Help, support, build, test and drive automation on new data system reconciliations and any management information builds with our internal I.T team. As well as support new fund managers, new fund launches and asset transfers.
Support internal and external relationships –
Internal –
Front Office, Middle Office, ALM & structuring team, Group Risk, BPA team, Finance and Actuarial, I.T, interal auditors, and Treasury
External – Third party suppliers (Fund Administration, Fund Managers and Custodians), External Audit.
What we're looking for
Qualifications (desirable but not essential)
Accounting qualification
Investment qualification
Experience (desirable but not essential):
Basic knowledge of accounting and investments
Experience in query resolution
Experience of working with third-parties
Experience in an operations environment experiencing a high level of change
Some experience/knoweldge of investment platforms would be valuable, but not essential. On the job training can be provided.
Experience of Aladdin enterprise
Experience of IT platform development & testing
SQL or Java knowledge
Personal Attributes
Communication and technical skills to interact with internal and external other stakeholders.
Ability to challenge current processes and controls.
Ability to challenge third party suppliers and hold them accountable to their agreed SLAs
Ability to work independently
Proactive and adaptive within a constant changing environment.
Investigation and problem-solving skills
We want to hire the whole version of you
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Find out more about #LifeAtPhoenix
Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
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