AWS Billing Specialist

Randalls Way, Leatherhead KT22 7TW, UK Req #114

28 March 2024

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

• Over 600 staff (plans to double in size over the next 5 years)
• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects offered
• Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability

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KEY RESPONSIBILITIES:

• Execute internal monthly AWS billing processes thus ensuring invoices are distributed in a consistent and timely fashion
• AWS contract and on-boarding management ensuring delivery is smooth and accurate
• Download all Invoices and reconcile to billing data received including creating multiple Purchase orders
• Ensure all orders are processed accurately in line withoperations procedureswith correct tagging and GP allocation
• Reconcile Individual Amex Payment accounts & have full responsibility of timely payment
• Produce Excel Costing Sheet for each Customer (Direct & Aggregate) in GBP & USD
• Reconcile AWS Statement (paid directly) to ensure correct values are paid in relation to previous months billing including any disputes/anomalies
• Be the first point of contact for incoming AWS customer/internal queries& respond within our standard 4-hour SLAwith the support of the AWS Practice Head
• Work cohesively with our partner CloudBridge to import data into our systems & cross reference information
• Calculate and claim rebates via Cash Received and Credit Notes
• Regular liaison with the relevant internal personnel & those at Cloudbridge tobuild relationships on a day-to-day basis
• Cross reference details on Amazon portal with those we hold internally to ensure accuracy
• Management of Customer Relationship Management System (Dynamics CRM) to ensure opportunities are logged and correct
• Assist AWS Practice Head with monthly forecasting and account mapping
• Net new deal logging with Amazon for GP maximisation
• Track all Marketplace offers
• Generation of various reports including, but not limited to, white space, AWS revenue & rebate generation
• Collate and prepare data for customer QBR meetings