Associate Director

Our client, an established and growing Property Management Group, are currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position will include Reporting to the Head of Property Management, this position has responsibility for leading and motivating a team of property managers to deliver a best-in-class customer service delivery model. You will hold a very important position within the team and the package will reflect this.
It is envisaged that the ideal candidate has a background in factoring and strong property knowledge. The successful candidate can be based from either Aberdeen or Inverness and this role does not involve managing a portfolio and is fully focused on driving customer experience in these offices, managing a team through coaching and development.
Key Duties:
Act in an advisory capacity with the Head of Property Management on the creation and
Attending owners' meetings/AGMs with property managers
Provide a team of property managers with direction, advice, coaching and feedback
Recruitment support for functional team members
Develop role profiles for each functional team member, in line with NPM HR policy
Develop and implement training plans to maximise team performance
Implement regular cross-departmental internal communications
Deliver regular team meetings
Associate Director
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