Associate Director of Communications, Engagement and Marketing

Role Summary
We have an exciting opportunity for an authentic leader who shares our values and who can intuitively, creatively and empathetically guide our Trust’s communications, engagement and marketing function.
You will head up a team of bright, able and committed communication, engagement and marketing professionals who have recently come together as a single team following the merger of two trusts and the creation of the Royal Devon University Healthcare NHS Foundation Trust.
Active programmes within the team include recruitment marketing, digital transformation, clinical research promotion, our ‘bright ideas’ transformation programme, engaging patients in outpatient transformation, sustainability, and the cost of living crisis.
The team provide their expertise to these longer-term programmes whilst also responding to the Trust’s complex, fast-paced and ever-changing communications, engagement and marketing needs.
To succeed in our ambitions, we need to motivate and inspire our people and engage with our stakeholders and communities, and that is why we need an experienced and strategic leader who is passionate about serving the interests of our communities and who has the fortitude, intuition and empathy to lead our communications, engagement and marketing function.
You will be supported by professional leads in marketing, engagement and communications, alongside a peer network of senior clinical and professional leads across the Trust.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role:
As Associate Director, you will be responsible for the Trust-wide strategic, operational and professional leadership of our communications, marketing and engagement (CEM) services.
You will work in collaboration with colleagues across the South West and senior leaders across the Trust to ensure that all of our strategic and operational priorities are supported by high quality, creative and engaging CEM plans.
This senior role will be accountable for the highest quality of professional standards across all the functions of the team, including:
internal communications and engagement
public relations
media relations
marketing, branding and design
governors and membership communications
formal and informal staff, patient and public involvement and consultation
the Trust’s online presence (including websites, social media and outpatient TV screens)
Over the last three years, the RDUH has seen a number of historical milestones. This includes opening the only Nightingale Hospital in the country that cared for COVID-19 patients, undertaking ground-breaking research across a number of specialities, and being the first Trust in England to go live with an electronic patient record system across their acute and community services – and the communications, marketing and engagement team have been pivotal to these achievements and many more.
Looking to the future, the RDUH has an exciting vision and very clear plans so that we can achieve our ambitions. You will be joining a Trust with a clear sense of the clinical and digital transformation it wants to achieve and a commitment to involving our patients, staff, public and members in every part of this journey.
Our team ethos is one of development, nurturing talent and ensuring people stay with us in fulfilling careers and work.
Working Pattern: 37.5 hours per week
Interview Date: To be confirmed
For further information please contact: Emily Simpson, Executive and Specialist Recruitment Lead on 07958 931414 or email #####
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
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