Associate Director - Meetings & Events

Job Number 24036896Job Category Event ManagementLocation The Ritz-Carlton Grand Cayman, PO Box 32348 KY1-#####, Grand Cayman, Cayman Islands, Cayman Islands VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management Under the guidance of the Director of Meetings & Special Events, the Associate Director of Meetings and Special Events is responsible for the operational management of the Meetings & Special Events department. Leads, implements and maintains a management philosophy in alignment with The Ritz-Carlton Hotel Company standards. Participates in developing and implementation of department strategies that deliver products and services to meet and exceed the needs of The Ritz-Carlton guests and employees. The position assists the DOMSE in achieving profitability, event planner and employee satisfaction and the financial performance of the MSE department. The ADMSE will plan, manage, and execute large, complex group programs and key accounts for the Hotel Company. The ideal candidate will have:
Bachelor’s degree or equivalent in Meetings & Special Events. CMP (Certified Meeting Professional) and/or CSEP (Certified Special Event Professional) Certification preferred 3-4 years luxury experience as a Catering/Conference Services Manager or Associate Director required Strong analytical skills to develop and review reports (including Revenue Management) and determine other opportunities and ways to increase business levels. Experience in catering preferably in a Five-Star/Five-Diamond hotel or resort Strong knowledge of food and beverage operations and in particular menu development / various food service styles (i.e., French service, Russian service, tableside flambé service, butler style service). Creative or innovative thoughts and delivery of guest experience a plus Advanced knowledge of cost controls, budgets, forecasting, and profit and loss statements. Experience and ability to teach AAA 5 Diamond and Mobile 5 star standards. Excellent leadership skills with the ability to train and motivate individuals, creating and maintaining a cohesive team. Must be able to manage a multi-generational and diverse team to instill inclusion and teamwork Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area. Proactively identifies and develops talent within the organization. Proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Strong relationship and communication skills with the owner, guests, management and employees Previous experience with meeting planners / incentive houses Excellent reading, written and verbal communication skills in English. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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