Associate Director, Center Engagement Lead

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Associate Director, Center Engagement Lead Apply
locations
Paddington, United Kingdom
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
REQ-21653
Job DescriptionGeneral Summary:Reporting to the Country Commercial Director for Haematology this is a non-promotional commercial role, the main responsibility of the Associate Director, Center Engagement Lead (CEL) is to ensure, activation, and support the operational and technical aspects of the treatment process with the Authorised Treatment Centres (ATCs), the CEL will act as the strategic account lead for the ATC and has overall accountability for activation, with ongoing engagement to ensure the Healthcare Professionals (HCP) and patient experiences are seamless throughout the treatment journey.This is a remote position which will cover the South of England.Key Duties and Responsibilities:Acts as primary point of contact for all stakeholders at ATC and proactively supports multiple ATCs in the South of England.Leads the engagement with internal cross-functional teams (e.g. Patient Services/Case Management, Apheresis Operations, Manufacturing, Quality Assurance, Data, Technology & Engineering (DTE), Legal, etc.) as well as act as the main point of contact with multiple external stakeholders within the ATCs (Healthcare providers, Finance, Technology, etc) to ensure successful activation of these ATCs.Define the on-boarding strategy and lead the co-ordination activation process for all ATCs in territory.Responsible for continual service development and efficiency improvement post ActivationWorking with the sites to share best practice and working on service redesignEngages with ATCs, thought leaders and management teams to support all centre onboarding, activation and maintenance steps.Oversees and coordinates appropriate training measures for all relevant stakeholders in the clinic and the treating teams.Leads and has overall accountability for activation, supporting the ATC with operational & technical readiness preparations, to ensure patients can timely start treatment journey, aiming to avoid delays and to optimise the patient journeyDrives and implements the overall ATC program strategy as well as develops and owns ATC account plans and objectives (excluding sales) and ensures regular reporting of progress made vs goals.Provides guidance to the ATCs to ensure patients can be treated (at regulatory approval) with our new technology rapidly and easily after their identification.Identifies and onboards additional sites to expand the number of ATCs in the UK.Knowledge and Skills:Scientific/medical backgroundAbility to work cross-functionally and to lead and influence a cross-functional teamAbility to build strong internal as well as external relationships to enhance and strengthen represent the company’s profileAbility to lead a project team, to oversee generation of insights and apply those insights to business
problems/opportunities
and make strategic recommendationsEstablished strong network in the industry and ability to build and maintain networksGood communication skills (written and verbal) at all levels and ability to influence at a senior level, both internally and externallyKnowledge and understanding of Cell and Gene TherapyAbility to work in a highly dynamic and fast-growing organization with demonstrated capability to be at ease in a matrix structure with ability to influenceDemonstrated ability to develop strategy and make strategic recommendationsAbility to work collaboratively with others to provide a high quality and customer focused serviceHands-on approach, with a ‘can-do’ attitudeGood project management skillsAbility to prioritize, demonstrating first class organisational skills and time management skillsSolid understanding of the compliance framework with a high level of integrityCommitted to learning and developmentGood IT skills e.g., Microsoft Office (Word, Excel, PowerPoint and Outlook).Fluent in EnglishEducation and Experience: Bachelor’s degree in relevant discipline Requires extensive experience in the
Biotech/Pharmaceutical
or medical technology environment (Key Account Management/ Sales, Reimbursement Management, Medical Affairs, Market Access, etc.)Cell & Gene therapy experienceLI-remoteCompany Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at
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Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. The company has approved medicines that treat the underlying causes of multiple chronic, life-shortening genetic diseases — cystic fibrosis, sickle cell disease and
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.Founded in 1989 in Cambridge, Mass., Vertex's global headquarters is now located in Boston's Innovation District and its international headquarters is in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East. Vertex is consistently recognized as one of the industry's top places to work, including 14 consecutive years on Science magazine's Top Employers list and one of Fortune’s 100 Best Companies to Work For. For company updates and to learn more about Vertex's history of innovation, visit
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