Associate Consultant

About Us
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview
Are you a detail-oriented professional with a passion for delivering top-notch services? Do you thrive in a team-oriented environment and have a knack for exceeding client expectations and effectively communicating employee benefit schemes? If so, we have an exciting opportunity for you!
As a Group Risk and Healthcare Associate Consultant at Gallagher Benefit Services, you will play a pivotal role in communicating our Corporate Group Risk and Group Healthcare schemes to clients. You will be the backbone of our commitment to providing exceptional service to our clients, colleagues, and third parties.
Responsibilities
What you'll be doing
Developing internal and external relationships to ensure efficient service delivery.
Managing client expectations by providing clear communication and support.
Working collaboratively within a team to deliver first-class administration services.
Assisting in responding to client requests, queries, and general correspondence.
Collaborating with Account Executives, Consultants, and insurers/product providers for new business quotations and information.
Following established processes while actively suggesting improvements when necessary.
Maintaining a commitment to efficient and compliant work practices.
Interacting with clients and colleagues through written and telephone communication with professionalism and courtesy.
Adhering to specific time deadlines and service levels agreed upon with clients and line management.
Ensuring all tasks are completed accurately and meet quality standards.
Maintaining up-to-date records, including CRM and Virtual Cabinet software, reflecting current scheme/client information.
Managing a diary system to oversee tasks and facilitate efficient intra-team workflow.
Handling general office filing and maintenance to keep operations running smoothly.
Upholding compliance requirements and adhering to anti-money laundering procedures.
Conducting duties in alignment with internal policies, procedures, applicable laws, and Gallagher's shared values, with a client-centric focus.
Being open to additional duties and responsibilities as reasonably expected within the scope of the role.
Qualifications
Your Skills, Experience and Qualifications:
Minimum of A-Level qualifications including English and Maths (ideally educated to degree level), or equivalent
Studying towards or have obtained the relevant professional qualifications as required for individual role: Group Risk (ie CII GR1); Healthcare (CII IF7); Pensions (ie Pensions Management Institute diploma level)
Evidence of Continuing Professional Development (CPD) as required to maintain and enhance knowledge and skills
QCF Level 4 (Diploma level PFS or PMI) qualification
Good level of technical knowledge of employee benefits consultancy (eg Corporate DC Pensions / Group Risk / Healthcare) through appropriate industry exams and CPD, including products, markets, the required regulatory standards and their relevance to corporate clients. This aspect will be developed with training over time
Maintains industry, sector and technical knowledge
Developing core consulting skills around communication, questioning, listening, report writing and presenting
IT literate - Microsoft Office (Excel, Word, Powerpoint) and relevant internal systems/databases
Ensures that individually and as a firm we "Treat Customers Fairly"
Awareness of the regulatory requirements in respect of 'advised' and 'non-advised' sales, and in particular evidencing the standards and knowledge required in respect of giving advice and making recommendations to customers
Demonstrable experience within similar role in Financial Services, or financial services administration
Good customer service and relationship building skills
Strong verbal and written communication skills at all levels, both internally and externally
Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks
High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation
Ability to travel to various locations (Driving licence (clean) / access to a car is preferable)
Eligible to work in the UK
Additional Information
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you'll get, depending on your job level these benefits may improve:
Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
Income protection, we'll cover up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance
Other benefits include:
Three fully paid volunteering days per year
Employee Stock Purchase plan, offering company shares at a discount
Share incentive plan, HMRC approved, tax effective, stock purchase plan
Critical illness cover
Discounted gym membership, with over 3,000 gyms nationally
Season ticket loan
Access to a discounted voucher portal to save money on your weekly shop or next big purchase
Emergency back-up family care
And many more...
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with #####. If you'd prefer to speak on the phone, please request a callback, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.