Assistive Technology Officer NCCHS

Assistive Technology Officer
Permanent opportunity
Working Hours: 37 hours per week – 10:00—21:00 four days on and four days off, to include Weekends and Bank Holidays
Worker Type: Onsite Worker
Salary: Grade E - £26,421 (level one) rising to £28,770 (level four) per annum
Based at Harvey Road Nottingham NG8 3BB
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.
So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
The primary focus of this role is to be part of the Assistive Technology (AT) Team providing a 24/7 high quality and professional assistive technology and out of hours service to private customers and through corporate contracts. To receive calls from Nottingham on Call (NoC) customers and based on the information received, determine the appropriate response in accordance with procedures and instructions.
About You
The ideal candidate will have:
Experience of delivering service to vulnerable groups within the community and an understanding of services available
Self-Motivation and able to work with minimum supervision
Empathy and Sensitivity towards meeting the needs and aspirations of customers
Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and curtesy at all times.
Excellent organisation and prioritisation skills
Proven ability to work to a high level of accuracy
Essential Requirements:
Full UK Driving Licence
This post is subject to an Enhanced DBS check
Please note: Full training on installing Telecare equipment will be provided.
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it.
We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
Closing Date: 12 May 2024
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
If you have any technical issues when completing your application, please contact our Employee Service Centre: 
By applying to this job, you agree to our Terms & Conditions.
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