Assistant Store Manager

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.What’s this role about?As part of our Retail team, you’ll be joining our store in Newcastle on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.What you’ll be doingSupporting with overseeing the day-to-day running of the storeIdentifying opportunities to drive sales and maximize profitabilityAchieving with the aim to exceed targeted KPI’sInspiring the team to deliver exceptional service through regular service and product trainingImplementing and maintain effective and efficient operational processes, procedures and administrationSupporting with recruitment and conducting performance/probation reviewsDeputise in the absence of the Store ManagerWhat you’ll ideally bring to the roleYou’ll have previous retail management experience at a similar levelA passion for premium or luxury product helps, but we’re open to all retail backgroundsHave a proven track record of increasing overall business performanceHave a proven track record of delivering excellent customer service through your teamBe highly visual and have strong commercial product management skillsBe able to flex between the customer service, operational, technical and visual elements of the roleBe confident working under pressure and thrive in a fast-paced retail environmentBe self-motivated, focused and driven to achieve team and individual goalsBe a great people manager, able to bring the best out of your teamHave good written and verbal communication skillsWhat we’ll do for youSeasonal business wear allowanceRewarding bonus and commission structuresWellbeing and financial support through our Employee Assistance ProgrammeFitness discountsFamily friendly policies including enhanced parental pay25 days annual leaveApply now to start your story at Reiss…We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
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