Assistant Store Manager

To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.The Assistant Store Manager will partner and support the Store Brand Leader and the Assistant Visual Manager. They will have an open and direct line of communication with the District Brand Leader in order to most effectively hold a firm knowledge of overall brand direction and focus.PeopleLead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:Consistent and continual feedback and accountabilityPromoting sense of ownership and delegationTeam involvement and strategic planningMorning and any all store staff meetings and trainingsManage and motivate a high level of Customer Care utilizing all resources and initiativesPartner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee developmentFacilitate hiring and recruiting; actively attracting and attaining talentPartner with the Store Brand Leader with new hire onboarding, training & development plansLead by example to set bar for employee productivityServe as a proactive mentor, teacher and problem solver for sales teamIdentify and develop internal talent for succession planningDevelop and enhance the selling culture within the storeProcessMaintain business awareness, and drive sales in order to achieve and exceed goalsComplete all planning objectives in partnership with District and Store level managementAdhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management teamPromote and maintain a high standard for overall Customer Care, Operations and Loss PreventionPrioritize and delegate tasking to ensure objectives are completed in a timely mannerDrive the restock process in partnership with management to maintain stock levels and sell-through awarenessEducate the staff on all home office communication and initiativesCommunicate performance observations and offer feedback to district point peopleWork closely with product receiving team to uphold stock room standardsActively MOD and manage all operational aspects of the storeUphold all company policy and procedurePresentationUtilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize salesExecute and/ or delegate all weekly operational and visual objectivesEffectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and executionMaintain an awareness of brand aesthetic and relevance to the store environment and communicate with teamCommunicate product performance observations and offer feedback to District Brand Leader.
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