Assistant Store Manager Premium/Luxury French Brand

Assistant Store Manager Premium/Luxury French Brand Job Title: Assistant Store Manager - Premium/Luxury French BrandLocation: Central LondonA prestigious and renowned French luxury brand, known for our exquisite craftsmanship, timeless elegance, and exceptional quality. With a legacy of excellence spanning decades, committed to delivering an unparalleled shopping experience to esteemed clientele. As they continue to expand their presence in Central London, they are seeking a dynamic and experienced Assistant Store Manager to join the team.Job Description:As an Assistant Store Manager, you will play a pivotal role in supporting the Store Manager in the day-to-day operations of the store in Central London. You will uphold the brand's standards of excellence and ensure that every customer receives impeccable service while fostering a culture of passion and dedication among the store team.Key Responsibilities: Customer Experience:Deliver a superior level of service to every customer, ensuring their needs are met and exceeded.Build and maintain strong customer relationships through personalized interactions and exceptional product knowledge.Handle customer inquiries, feedback, and concerns with professionalism and efficiency.Sales and Performance:Assist the Store Manager in achieving sales targets and KPIs, driving revenue and maximizing profitability.Lead by example in demonstrating effective selling techniques and product knowledge to drive sales.Monitor and analyze sales performance, identifying opportunities for improvement and implementing strategies to enhance results.Team Leadership and Development:Provide guidance, support, and coaching to the sales team, fostering a culture of excellence and accountability.Coordinate with the Store Manager to ensure proper staffing levels and scheduling to meet business needs.Conduct regular training sessions to enhance product knowledge, sales skills, and customer service standards.Operations Management:Oversee store operations and ensure compliance with company policies, procedures, and standards.Assist in inventory management, including stock replenishment, merchandise display, and maintaining visual merchandising standards.Collaborate with the Store Manager to identify operational efficiencies and implement process improvements.Brand Representation:Uphold the brand's image and reputation through impeccable personal presentation and adherence to brand guidelines.Act as a brand ambassador, embodying the values and ethos of the company in all interactions. Requirements:Previous experience in a similar role within the retail sector, preferably with a focus on premium French brands, (not essential)Proven track record of achieving and exceeding sales targets and KPIs.Strong leadership and team management skills, with the ability to motivate and inspire others.Excellent communication and interpersonal abilities, with a passion for delivering exceptional customer service.Demonstrated understanding of luxury retail operations, including inventory management and visual merchandising.Flexible schedule, including availability to work evenings, weekends, and holidays as required.Join in the commitment to excellence and become part of a prestigious legacy in the heart of Central London. If you have a passion for fashion and retail and a drive for success, we invite you to apply for the role of Assistant Store Manager with our esteemed brand.
#J-18808-Ljbffr