Assistant Service Supervisor

Job Title – Assistant Service Supervisor
Salary – £50,000- £55,000 per annum
Location –Lancaster
I am currently working with a nationwide operator in a busy workshop in the Lancaster area who are looking for anAssistant ServiceSupervisor to join their team.
Assistant ServiceSupervisorResponsibilities:
Meet and exceed customer expectations whilst maintaining profitability
Efficient use of Service Engineers
Deputise for the Depot Manager when away
Feedback any important customer information to the Company
Answer all in-coming calls efficiently, present a professional image and portray a polite and courteous manner at all times
Responsible for ensuring the customer is kept fully updated regarding machine repair work and/or additional work requirements
Ensure all machines are PDI’d and repaired to a high standard prior to being dispatched to the customer
Liaison with Watling Parts department to order parts requiredRequirements for AssistantServiceSupervisor:
Previous experience as a Service Supervisor or Workshop foreman is essential.
Must have a technical background as will be assessing jobs carried out by Technicians.
Ideally have a formal qualification to a minimum NVQ level 2 or equivalent
Must have own toolsFeatures and Benefits
Company Pension Scheme
28 Days Annual Leave (Increases with Length of Service)
Annual Performance Bonus
Overtime available at time and a halfHow to apply for thisAssistantService Supervisorrole: Contact Nickyon(phone number removed) / (url removed)to discuss further
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