Assistant Reception Manager

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name..
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We are currently looking for an Assistant Reception Manager to join our Reception Team..
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The additional benefits are:. - 33 days holiday per year (including bank holidays). - Birthday day off. - Discounted gym membership with GymFlex. - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist. - Private medical insurance with AXA. - Private dental insurance with Bupa. - Workplace nursery scheme. - Cycle to Work Scheme. - Employee Assistance Programme – Hospitality Action. - Access to a company doctor. - Eyecare & specs vouchers. - In-house industry training. - Sponsored social events. - Recommend a friend bonus of £750. - Staff Accommodation (subject to availability). - Online retail discounts. - Free English Classes. - Freshly prepared meals whilst on duty. .
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The responsibilities of the role of Assistant Reception Manager are:. - Ensuring the smooth and efficient running of the reception area at all times.. - Supervising the team and ensuring the highest standard of customer service is upheld at all times.. - To uphold the rules of the club while engaging with members in a friendly, professional manner.. .
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The Experience & Qualifications required of the Assistant Reception Manager are:. - Significant experience in a similar position is essential. - Experience of working in a luxury boutique hotel, restaurant or private member’s club.. - Ability to demonstrate and instill exceptional customer service standards. .
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The working hours:. Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday.. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am.. The club is closed on Sundays, Bank Holidays and throughout Christmas each year..
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If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.Experience: RequiredLanguages: English – IntermediateEmployment: Full-timeSchedule: Monday - SaturdaySalary: up to £50,000 yearlyBenefits: Plus meals on duty, private healthcare and gym discountsStarting time: Immediate start!About 5 Hertford Street:Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
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