Assistant Meetings and Events Operations Manager

Join the UKs most dynamic collection of hotels and restaurants
At Edwardian Hotels London, its the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests exacting standards, but also propel your own career potential in a company that recognises and rewards .
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture .
We are currently recruiting for an Assistant Meeting and Events Operations Manager to join us at the iconic 5 star May Fair, A Radisson Collection Hotel.

Overview:

An amazing opportunity to join the Meeting and Events Operations team at The May Fair Hotel as an Assistant Meeting and Events Operations Manager.
You will take responsibility for your events and will co-ordinate the team in order to ensure that all aspects of the function are fulfilled.
You will check that the event spaces are set as per corresponding function sheets.
You will ensure a pre event / shift briefing is conducted before every event to discuss the detail of the event, any special requests or instructions and to ensure that all staff are clear on their responsibilities for the event.
You will ensure that the flow of service during an event is seamless and that all guests needs are met.
You should be able to handle complaints and feedback confidently, rectifying problems where you can.
You will ensure that the appropriate cash and card procedures are in place at the bar and that cashing up is done accurately.
You will support the Meeting and Events Operations Manager with team development and performance management.
About You:

Previous experience of working in meetings and events operations at a management level
Demonstrates excellent attention to detail and customer service skills.
Ability to lead, coach and develop a team.
Impeccable command of English both written and spoken.
A Passion for food and beverage and and a desire to provide impeccable service.
Company Benefits:

Competitive salary

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages provided daily

R ecommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

Access to a discount platform for all of the most popular stores and outlets

Auto enrolment into our company pension scheme

Regular social events across all hotels

Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

Access to our company doctor for medical appointments and occupational health support

Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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