Assistant Manager

About Us. Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started!. . We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor!. . People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same…. . …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME!. . About You. We are looking for an experienced and proactive Assistant Manager to join our busy team. To perform this role, you will be responsible for managing the day-to-day operations and running of the events, ensuring excellent customer service maintaining high standards.. . Responsibilities:. . Supervising and managing the team to ensure smooth operations and excellent customer service. Training new staff members and providing ongoing training and support to existing staff. Working with the team in running the weekly events. Handling customer complaints and resolving any issues that arise promptly and professionally. Overseeing stock levels and ordering supplies as needed. Ensuring that all health and safety regulations are followed and maintaining a clean and organised workspace. Ensuring that labour costs are managed effectively. Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy. Maintain venue and floor company standards. . Requirements:. . - Minimum 2 years’ experience in a similar role, preferably in a busy bar or late-night event space environment. - Excellent communication and interpersonal skills. - Strong leadership and problem-solving skills. - Ability to work well under pressure and manage multiple tasks simultaneously. . Knowledge of health and safety regulations and best practices. Ability to work flexible hours, including weekends and holidays. Proficiency in Design My Night Booking Platform and using POS systems. Understanding and knowledge of licensing laws. Personal Licence Holder and experience working alongside security team are preferred. If you have a passion for hospitality, enjoy working in a fast-paced environment, and have a proven track record of managing a team effectively, we would love to hear from you. Please submit your resume and cover letter for consideration.Experience: RequiredLanguages: English – ExpertEmployment: Full-timeSalary: £30,000 – £35,000 yearlyAbout Exhibit Bars Ltd:A Balham institution for 23 years. . We proud ourselves to be an inclusive and fun work environment. Exhibit group is expanding, so the opportunities for career development are on the horizon.
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