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Assistant General Manager

Posted 21 days ago

  • London, Greater London
  • Any
  • External
  • Expires In 2 months
University Club Kentucky
Lexington, KY 40511, USA
DescriptionUniversity Club of KentuckyThe Assistant General Manager reports directly to the General Manager. The Assistant GM will help direct and administer all aspects of the operation and coordinates/administers the property’s policies and procedures as defined by the property’s ownership and/or Troon.Compensation:$55,000 - $60,000 per yearQualifications, Experience and Skill Requirements:1-3 years’ experience in the golf industryPGA Membership or PGA registered apprentice in good standingFour-year college degree (preferably business related)Must have supervisory, coaching and staff development experienceMust have experience in total golf facility management and demonstrated ability to run a professional, efficient, high quality, service-oriented operationMust be proficient in Excel, Access, Word, POS systemsWorking knowledge of club accountingMust have a strong business aptitude and passion for the golf businessExperience assisting with building player development programsExperience acting as a club liaison to the communityMust have exceptional customer service skillsMust be highly motivated, goal driven and self-starterMust be extremely organized, efficient and detail-orientedMust possess exceptional written and verbal communication skillsHighly polished interpersonal skills, with the ability to connect with people easily and quicklyMust have skill to exercise good independent judgment in assessing situations and making decisionsPosition Responsibilities:Manages the office area to ensure effective telephone and mail communications bothManages all aspects of the club in the absence of the general managerAssists in hiring, developing and supervising all key management employees of the propertyProcess customer reservations for guests of the golf courseProduce daily reports related to rounds, sales, etc. for managementAssist in coordinating of individual, group, and tournament play as directed by the 1st Assistant Golf Professional and/or Head Golf ProfessionalWorks closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markingsProvides customer service to arriving guest to help expedite check-in processAssists in reconciliation of cash and accounts receivable charges to daily register at the closing of the dayAssists in overseeing the care and maintenance of the property’s physical assets and facilitiesProvides assistance in management of Pro-ShopMaintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industryAssist with sourcing, hiring, developing, training and motivating a staff of professional service-orientated staff at the discretion of the General ManagerAssists GM in managing staff by conducting staff meetingsEnsuring standards by implementing course policies and proceduresPerform other duties assigned by manger or supervisor
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