Assistant Branch Manager

*Assistant Branch Manager*

Our Client is seeking an Assistant Branch Manager to support the leadership of their team and ensure the branch achieves its sales targets. You will play a pivotal role in overseeing various operational aspects while fostering a culture of exceptional customer service.

*Key Responsibilities: *

· Support the Branch Manager in meeting or surpassing sales objectives outlined by the Sales Director

· Ensure adherence to all operational processes and policies

· Assist in maintaining acceptable Key Performance Indicators (KPIs)

· Aid in the timely opening and closing of the branch, ensuring adequate staffing levels

· Collaborate with the Branch Manager to develop and execute strategies to enhance store performance and drive sales growth

· Assist in tracking and analysing KPI results

· Motivate and inspire team members to achieve their best performance

· Assist in conducting and documenting business development calls

· Participate in acquiring new customers and guiding them through the prospect process

· Assist in managing out-of-hours call outs and coordinating holiday and store closures

· Contribute to the development of efficient working procedures for streamlined branch operations

· Assist in addressing disciplinary or performance issues as they arise

· Support the training and development of staff, particularly in product knowledge and sales techniques

· Ensure prompt and proactive engagement with customers, fostering a positive shopping experience

· Encourage effective questioning techniques among staff to identify business development opportunities

· Ensure alignment with Our Client's store vision and customer experience standards

· Support staff involvement in company promotions and initiatives

· Assist in coordinating and executing yearly stock takes

· Contribute to investigating any discrepancies in physical inventory counts

· Attend and actively participate in management meetings

· Ensure proper filing and organisation of all paperwork

· Support in conducting yearly staff reviews

· Uphold standards for professional appearance and conduct among staff

· Assist in implementing and enforcing all company health and safety policies

· Ensure adherence to safe working practices

*Qualifications: *

· Previous experience in a leadership role, ideally as an Assistant Branch Manager or similar position

· Demonstrated success in meeting or exceeding sales targets

· Strong leadership abilities with a focus on motivation and team development

· Ability to cultivate and maintain relationships with both customers and staff

· Excellent problem-solving and decision-making skills

· Strong communication and interpersonal abilities

· Proficiency in Microsoft Office Suite

INDMER

Job Type: Full-time

Pay: £24,910.00 per year

Benefits:
* Company events
* Employee discount
* Free parking
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Bonus scheme
* Performance bonus

Ability to commute/relocate:
* Swindon: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: ABMRSDAW