Assistant Alliance Manager

Senior Client Service Manager
Mercury House Durham - Hybrid
Temporary 12 months, fulltime (37.5 hpw)
Salary £27,000 to£30,200 pa and great benefits including Health Cash Plan
Home, a place where you belong
Come and join Home Group as our Assistant Alliance Manager (known internally as Senior Client Services Manager), where you will lead a team that really cares and empowers customers to live their best life.
Durham Mental Wellbeing Alliance is made up of seven providers and seven contractors. The alliance offers over 26 mental health, wellbeing and recovery services and you will help lead and manage our colleagues the with the aim to build resilience whilst supporting our customers to thrive, ensuring people get to the right service at the right time and delivering excellent outcomes.
Typical day as a Senior Client Service Manager
You will manage you own team
The Single Point of Access, who will be the first point of contact for anyone accessing services
first impressions count, and you will drive and embed high quality services
We want people to know we are here and available for support and you will help embed a networking and communication plan to ensure we are accessible for all.
You will support your manager to lead a motivated team across different providers to deliver efficient, high-quality, person-centred services in line with our contracts, evidenced by our custom...