Assessment Operations Coordinator

Renaissance Global has a new opening for Assessment Operations Coordinator!
Company Description
Renaissance is a leading provider of assessment technology to primary and secondary schools. Renaissance products promote success amongst students of all ages and abilities through personalised assessment and practice in reading and maths.
Our software helps to enhance literacy and numeracy skills, support differentiated instruction, and personalise learning to optimise student development. Immediate feedback and detailed reporting equip teachers with the information needed to monitor progress and measure growth. In the UK and Ireland, almost 6,000 schools and more than 1.4 million students use Renaissance products. Worldwide, we support over 18 million students, operating in 96 countries.
Product Delivery and Content are responsible for developing and maintaining a portfolio of educational digital and print assessment products used to support teaching and learning globally.
As part of the assessment development process, we conduct a series of assessment research trials to ensure our assessments are valid, reliable, and fair.
The Assessment Operations Coordinator is integral to assessment operations – responsible for maintaining existing product content and supporting assessment trials, which take place at key points during the academic cycle. Working within project teams, the Assessment Operations Coordinator supports these trials, which are core to the assessment development process; primarily working on the recruitment of schools, ensuring a balanced trial sample, providing support to schools throughout the trialling process.
Job Responsibilities
Trial management
Supporting research trialling activity for assessment development projects. This will involve:
Working closely with Assessment Project Managers and Stats & Research teams to understand trial design and requirements.
Recruiting schools to take part in trials.
Managing trial microsites; providing schools with important information
Tracking recruitment numbers
Supporting monitoring trial samples using in-house systems to ensure the sample meets specified requirements.
Providing school and student access to assessments and reports
Managing incentive payments for schools.
Working with assessment development project teams to continually improve operational effectiveness.
Content operations
The role will also provide administrative support in various areas across the team.
Print and backlist – responsible for quality checks and sign-off of reprint content from our paper portfolio, working closely with our stock controller to deliver to the printing schedule.
Operational improvements – working closely with the PD&C Operations Manager on process and systems improvements, including an initial project to tidy up our product archive.
Purchase orders and invoicing – raising and tracking purchase orders and invoices for the team.
Quality assurance for new assessment content – assisting in QA activities, including proofreading and working through tests ready for trialling and live use to ensure tests behave as expected.
Other departmental initiatives
We are part of a wider Product division with diverse range of business functions including research and statistics, product marketing, product management, admissions testing and print operations. We encourage participation in learning and involvement in projects which you are passionate about.
KEY BEHAVIOURS:
Time management: motivated by deadlines and able to work under pressure.
Excited by challenge, demonstrating a problem-solving mentality.
Collaborative approach to work, with a willingness to share and an astuteness in asking the right questions.
Ability to manage fluctuating workloads, prioritise, and use time proactively outside of peak periods.
Confident communication with customers, and preparedness to pick up the phone.
Technologically minded, open to change and willing to look for automation solutions in day-to-day approach to work.
SKILLS AND KNOWLEDGE:
Essential:
Proficient with MS Office suite, particularly Excel.
Knowledge of the UK school system.
Confidence in working directly with customers.
Highly literate with editorial eye and solid proofreading ability.
Strong numeracy skills.
Minimum of 5 A*-C or 9 – 4 GCSEs including English and Maths.
Degree or equivalent work experience relevant to the role.
Desirable:
Experience in an education setting or office environment.
Experience of trialling or sampling.
Demonstrable experience in a customer facing role.
Experience in an education setting or office environment.
Experience of trialling or sampling.
Demonstrable experience in a customer facing role.
This position is based on hybrid basis out of either our London Vantage office or our Swindon office. We offer salary between £24,000 and £26,000 per annum.
Benefits:
Access to a benefits and discount platform with access to 1000’s of discounts at retailers, leisure attractions and restaurants (provided by Reward Gateway)
BUPA Healthcare, Life assurance, Permanent health insurance
Pension scheme with enhanced employer contribution
Season ticket loan and EAP
Generous annual leave (including a day off for your birthday)
Hybrid working (3 days in the office/2 days working from home)
In addition to these formal benefits, we also have social events throughout the year. These include our summer party and Christmas drinks.
At Renaissance our mission is: ‘To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide’.
Many of us choose to work at Renaissance because we are driven by this mission. Inherent in a mission that strives to serve ‘all children and adults’ who represent ‘all ability levels…and backgrounds’ is the need to recognise the importance of Diversity, Equity and Inclusion (DEI) in our culture, in our work, and in our products.
All your information will be kept confidential according to GDPR guidelines. Please note that we can only consider applicants who already hold a full UK work permit.
If you interested in hearing more, please apply today.
#J-18808-Ljbffr