Area Operations Manager (Band 8a) - Management - Yorkshire Ambulance Service NHS Trust

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Main area
Management
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week (On call pattern 24/7 and unsocial hours required)
Job ref
174-AOM-060524
Site
East Yorkshire
Town
East Yorkshire
Salary
£50,952 - £57,349 Unsocial hours and on call payment also
Salary period
Yearly
Closing
20/05/2024 23:59
Job overviewWe are seeking a pragmatic and organisationally focused Operations Manager/Leader with relevant experience in similar, senior roles in response-led services. NHS and A&E Operations experience is essential. More importantly will have a demonstrable track record of operations leadership where you have demonstrated the ability to leads Team Leaders. You will have a commercial, flexible and pragmatic approach, able to play an active role in delivering the Trust’s broader strategic objectives.This post will work within the Hull and East Riding CBU, with responsibility for the leadership of the Hull area stations.If you are passionate about making a difference to the people of Yorkshire and want to play a critical role in shaping the future of our emergency service then we would like to hear from you.Main duties of the jobResponsible for a large number of frontline staff and managers, you will ensure that the Teams are able to deliver services through effective workforce strategies, based on business planning, quality, governance & risk. Working closely with the Deputy Head of Operations and senior colleagues, you will ensure that robust policies, processes and practices are in evidence across your area of operations. Your senior-level experience may well include similar, response-based operations where the successful co-ordination of teams in often time-pressured and/or high-risk situations is key. You will bring a structured yet agile approach to business planning which delivers real benefit to day-to-day operations over the long term. Working for our organisationAt Yorkshire Ambulance Service (YAS) we aspire to deliver world class care to the communities we serve. In recent years we have demonstrated a strong track record of improving patient care across all of our services despite facing increasing challenges and demands. We believe a key part of this success is our willingness to look forward, anticipate change and adapt our services to better meet the needs of our patients. To enable us to meet the future needs for our services we have invested significantly in our emergency operations and have embarked on a period of transformation aligning our emergency and urgent care services with those of the wider healthcare economy. Our emergency operations leadership team are seeking an innovative thinker with a strong and inspirational leadership style to take on the exciting and challenging role of Area Operations Manager.Detailed job description and main responsibilitiesProvide leadership and full line management to a cohort of Team Leaders within a specified area ensuring they are well equipped to effectively line manage their teamsEnsure your area within the Clinical Business Unit (CBU) has robust workforce strategies in place for A&E services that are aligned to the wider organisation.Undertake a Tactical Command role as part of the Trust’s on call rota.Work effectively as part of the wider leadership team to achieve area objectives and key performance indicatorsDevelop team-based initiatives and change where appropriate in consultation with the Deputy Head of OperationsWork alongside other clinical colleagues to ensure the clinical competence of the teamPrepare and submit concise, high quality management information to inform strategic decisions and measure operational performance against targets & standardsTake a proactive and compassionate approach in dealing with employee relations and welfare issues and always maintain confidentialityEnsure clinical incidents are reported, investigated and lessons learned are implemented in line with all relevant trust policy and procedures including Serious Incidents, Incident Reporting and Clinical Case Reviews I collaboration with clinical leadsPerson specificationSkillsHigh level interpersonal skills including the ability to inform, influence, motivate and negotiate, reaching agreement through cooperation and mutual trust.Able to make critical decisions quickly and rationally based upon complex information and the need for action based upon options availableAble to manage internal and external relationships with sensitivity, tact and diplomacyQualificationsEducated to Masters Level or able to demonstrate the equivalent level of knowledge and experience.Knowledge and understanding of the urgent care agendaTactical Command QualificationExperienceDemonstrable experience of effective team leadership and managementExperience of managing the delivery of operational services and achievement of performance targets across a regional/locality areaAble to show evidence of budgetary responsibility and an understanding of cost improvement planning and expenditure controls- achieving financial balance and working within standard financial frameworksYorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.Please note the salary range stated in advertisements is calculated on a pro rata basis if the vacancy is part time. Disclosure and Barring ServiceYorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £41.90 for an enhanced check and £21.90 for a standard check.Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary. The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received. Our values: Compassion, One Team, Integrity, Innovation, Empowerment, Resilience are at the heart of all we do.Employer certification / accreditation badgesThis post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name
Davy Bradshaw
Job title
Deputy Head of Operations East Yorkshire
Email address
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