Area Manager

We are The Light - we provide a unique immersive experience to surprise and delight our guests across 13 locations in the UK. Exceptional Cinemas, Bowling, Karaoke, Darts, Mini Golf, Climbing Walls or Bars and Restaurants - we have it all!
We are looking for a passionate and ambitious Area Manager, who can manage multiple priorities by building a team of people and processes around them to ensure that all elements of the business are efficient, smooth and adhere to the same high standards.
The Area Manager will take the lead in ensuring our venues optimise sales opportunities and create strong connections with all our guests in order to deliver experiences that are immersive, inclusive and inventive.
Reporting to the Operations Director, the Area Manager will initially have direct responsibility for 6 high volume venues across the UK (from Yorkshire to Surrey and Kent), increasing in number as the estate grows. Direct reports will include Venue Managers and Sales Managers.
Key responsibilities
Guest experience - work collaboratively with the wider Head Office team to create the guest journey and complete set of Brand Standards. Lead the implementation and delivery of these through the venue managers,
Sales driving - maximise footfall to sites and spend per head once there,
Cost control - full P&L responsibility, control of all cost lines, with particular focus on cost of sales, labour and energy Costs,
Developing a team - people planning to ensure the right people are in each role and coach and develop them to be the best they can,
Operational Excellence - ensure all operational processes are as efficient as possible, fully documented, trained in and audited on a regular basis.
About you
Previous experience in a Multi-Site Operations role within a hospitality focussed business is essential,
Career development within an hospitality established brand but with a proven track record within a smaller more entrepreneurial environment would be an advantage,
Experience with new openings or roll out of new concepts,
Excellent knowledge of business systems e.g. POS, Inventory, Workforce Management,
Strong track record in effectively managing profitability (P&L management, forecasting, cost management),
Very strong people management skills (hiring, training, coaching and developing managers),
Understanding of the complexities of cross-functional operations (marketing, technology, compliance, finance and people).
What's in it for you:
Excellent salary package and bonus potential,
33 days holiday,
Private medical insurance,
The opportunity to be part of a new and exciting business venture,
Workplace pension,
Employee assistance programme,
Employee discounts (including free cinema tickets for friends and family)
Career development opportunities in a growing company
If you are a result-orientated leader with passion for driving business success APPLY NOW and become a key player in shaping the future of our organization!
Our dedicated Recruitment Team will review every application, and get in touch to arrange a chat with suitable candidates.
If we don't feel like you are the right match for now, we will make sure to let you know, however detailed feedback won't be provided at this stage.
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