Arabic Advocate

We are looking for two highly motivated people who would like to join our exciting team at Imperial College Healthcare Private Care as Band 5 Arabic Advocates.This is an exciting opportunity for someone who wishes to develop their skills further, and gain invaluable experience whilst working within a large MDT to support the delivery of excellent patient care including for international patients.The post holder will report to the International Business Development Manager, and will lead on providing Arabic interpreting and advocacy support to patients and their families as well as the Clinical team to work together to deliver patient centred care.The postholder will work closely with the various embassies and third parties who may sponsor the patient's treatment, coordinating all administrative and financial requirements relating to these patients.The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. This is an exciting and varied role that will provide a great learning experience for someone who wishes to further develop their customer service skills in a diverse environment.The Trust provides various excellent training programmes to support career progression as well as mentorship opportunities from different staff groups to support your learning and development needsMain duties of the jobThe postholder will work closely with the various embassies and third parties who may sponsor the patient's treatment, coordinating all administrative and financial requirements relating to these patients.About usAt Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.Job descriptionJob responsibilitiesThe full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.Person SpecificationEducation/ QualificationsEssentialDegree level qualification or equivalent training and/or experience.DesirableQualification in Public Services Interpreting.AMSPAR certificate in Medical TerminologyExperienceEssentialSignificant previous experience as an interpreter within a medical / hospital setting.Knowledge of medical terminology (to AMSPAR level or equivalent) and to be able to translate speedily and accurately.Experience of working in an environment providing direct customer service.General office / administrative experience.DesirableKnowledge of Consent to Treatment, Patient Confidentiality, Data protection and the lawSkills/Knowledge/ AbilitiesEssentialComputer literate and competent in MS Word and Microsoft OutlookWorking knowledge of PC applications for written translation using universal keyboard.The ability to work with a high degree of flexibility, including working hoursDealing professionally, promptly, and sensitively with escalated problems, issues, and complaintsLead by exampleEmployer detailsEmployer nameImperial College Healthcare NHS TrustAddressTrustwideLondonW2 1NYAny attachments will be accessible after you click to apply.290-CR-607 Create a job alert and receive personalised job recommendations straight to your inbox.
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