Application Support Engineer - 1st Line

Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on.
Client Details
A highly respected Technology business.
Description
You will be reporting to the Application Support Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid working (3 days in office/2 days at home), Career Development and a Health Care Cash Plan and much more!
If this sounds interesting to you, please read on
What you will bring to the role:
Service Desk experience would be extremely advantageous.
Supporting with the triage and escalation of issues.
Exposure to taking and handling of inbound calls.
Handling of tickets ensuring they are kept up to date at all times.
Out of hours calls to support both overnight and weekends as and when required to customers (rota based).
Profile
The Successful Applicant:
This is a great role for someone from a Service Desk or IT Support background looking to take their...