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Application Support Analyst

Posted a month ago

  • Birmingham, West Midlands
  • Any
  • External
  • Expires In 2 months
We have an excellent Application Support Analyst on a FTC until September 2025. The role is hybrid working based in Birmingham.
The Application Support Analyst will be responsible for defining application configuration and enhancements to systems up to the point of custom coding solutions, managed using a Kanban framework and using some of the following tools and technologies,
therefore candidates who have skills and experience with one or more of the below will be considered :-
Oracle Fusion tools
Javascript and CSS
Wordpress themes
SharePoint (including limited Js coding around web parts)
ServiceNow development
Extensions of existing BOXI Universes
Candidates with the following roles and responsibilities will also be considered:-
Service Level Management
Application Support
Incident Management
Customer Service Support
Service Acceptance
Relationship / Stakeholder Management
Testing
Change Management
Release and Deployment
Problem Management - fixes/remedies etc
Technical Specialism e.g. Finance, HR, Estates, Hospitality etc
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