Application Support Analyst - Chorley

Application Support Analyst –Chorley, Lancashire - Hybrid workingApplication support, deployment, configuration, SQL, Software Support, Lancashire, North WestThis advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team. They are based inChorley and are operating a hybrid working model, where you can work remotely several days a week. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm.The Application Support Analyst will be responsible for:Application support for critical business systems of business customersDeployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configurationHandling customer incidents, problems and requests within strict Service Level AgreementsAnswer questions from customers about the features and capabilities of the supported ApplicationsProduce both customer-facing and internal documentation in line with company standards.Participate in Continual Service Improvement Activities to add value to the services provided to customers.Application deployment and configuration on Windows VMs via RDP and in AWS via Argo. Application Support Analyst - ChorleyApplication Support Analyst –Chorley, Lancashire - Hybrid workingApplication support, deployment, configuration, SQL, Software Support, Lancashire, North WestThis advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team. They are based inChorley and are operating a hybrid working model, where you can work remotely several days a week. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm.The Application Support Analyst will be responsible for:Application support for critical business systems of business customersDeployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configurationHandling customer incidents, problems and requests within strict Service Level AgreementsAnswer questions from customers about the features and capabilities of the supported ApplicationsProduce both customer-facing and internal documentation in line with company standards.Participate in Continual Service Improvement Activities to add value to the services provided to customers.Application deployment and configuration on Windows VMs via RDP and in AWS via Argo.The following skills and experience are required:Ability to multi-task in a pressurised environmentKnowledge and experience of Software DeploymentProblem analysis & solvingSupporting bespoke applicationKnowledge and experience of system monitoring solutionsExcellent communication skill whilst developing effective working relationships with both internal and external customersSQL database experienceKnowledge of Java application deployment using Apache TomcatThe company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff.Keywords;Application Support Analyst, Chorley, Lancashire, Preston, Blackpool, Blackburn,Application support, deployment, configuration, SQL, Software Support - Hybrid workingEmail your cv for consideration to ##### 0161 438 1177Location: Chorley, United KingdomEmployment: PermanentSalary: £0 - £0APPLY FOR THIS JOB
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