Application Support - 2nd line

Application Support - 2nd line
Software Support / SQL / Databases / Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk
This leading Bradford-based software company is seeking a motivated
Application Support Analyst
(2nd Line) to join their growing team.
You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform.
Here's what you'll be doing:
Supporting Users and understanding issues
Troubleshoot and diagnose applications
with a keen eye for detail.
Work alongside developers
to resolve client problems efficiently.
Track and document application issues
for future reference and improvement.
We're looking for someone who:
Possesses excellent communication skills
to collaborate effectively.
Has a strong interest in IT
and desires a career in technology.
Has experience supporting a business application
(bonus points for software company experience).
DESIRABLE - SQL querying skills
and experience working with data
Enjoys learning and thrives in a fast-paced environment
Get in touch with Simon on 0161 388 2635 for more details and an immediate interview.
Application Support - 2nd line
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Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.
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