Anglia Revenues Partnership - Council Tax Billing Officer

We have a number of vacancies. The successful candidates will be based in the most suitable location of either Melton, Lowestoft, March or Thetford.Are you an enthusiastic, team player with a willingness to learn?If so, we would like to hear from you. Be part of our successful Council Tax team to compile and maintain client records, verify eligibility for reductions (including Local Council Tax Reduction Schemes), make amendments and set up billing, collection of Council Tax. This will include daily telephone communication with the public and various Government bodies.
Requirements of the roles:
Team player and can work on own initiative
Great communication skills – written and verbal
Monitor client accounts to check payments received
Accurately update computer systems & records
Keep up in a fast-paced partnership environment
Liaise with other departments, Citizens Advice and Department for Work and Pensions
Ability to work from home where necessary
Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place
And above all enthusiasm!
What we offer in return:
Competitive starting salary of £23,076
Full training
Rewards Package
During this current recruitment period, ARP have a flexible approach to recruitment including telephone and video interviewing, online induction and blended training and therefore candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and host/employing authority Interested?If you would like to find out more about these opportunitiesClosing date for applications: 5th May 2024ARP deliver Revenues and Benefits Services across 5 partner local authorities, Breckland, East Cambridgeshire, East Suffolk, Fenland, and West Suffolk. Recruitment services will be hosted by East Suffolk Council. Upon appointment you will be employed by one of the partner local authorities.Salary range / grade: Starting salary £23,076Hours: Full-time and part-time hours available.Contact Us Tel: 07890 527 178 | Email: #####
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