Analyst, Practice Technology (Transaction)

Firm Summary
White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.
It’s not just about our global network of offices; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.
Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.
Position Summary
We are seeking a highly motivated and technically skilledPractice Technology Analystto join our London office. As a Practice Technology Analyst, you will be an integral part of our firm's practice technology team, responsible for supporting the development and implementation of technology solutions that enhance the efficiency and effectiveness of our legal practice. The Practice Technology Analyst will report to the Senior Manager for Practice Technology leading Transactional tech for the firm.
This position will also oversee, coordinate and track project progress and workflow during the entire lifecycle of the matter; designing solutions and workflows; working with vendors and coordinating complex projects; drafting project proposals and provide status reports; providing end user support and customer service; troubleshooting issues as they arise.
This is a highly technical role, requiring familiarity with day-to-day operations and use of practice facing legal technology including document automation, Transactional AI, matter management and app building.
Also necessary are strong interpersonal skills, excellent written and verbal communication skills, and the ability to work independently in a fast-paced environment under strict deadlines, effectively manage multiple responsibilities, and meet budget and deadline demands.
The role will suit you if you have an interest in, and be enthusiastic to adopt, new technologies in the legal sector and be aware of the emerging technologies and trends in the market. Experience in a law firm, Legal Tech vendor or Professional Services would be advantageous.
Duties and Accountabilities
Support the implementation, roll-out and adoption phases of transactional practice technologies:
Coordinate and collaborate with all other business services teams including the Firm's technical staff and procurement to ensure that practice solutions are appropriately integrated with Firm systems, processes and data.
Assist with testing new technology and coordinating feedback for project teams and vendors.
Document and promote best practices in using AI-enabled and automation technologies by the practice teams.
Support the use of legal technology in specific transactional client matters and interact with matter teams, including Partners, Associates, Professional Support Lawyers and Legal Assistants to capture project scope and priorities.
Working with deal teams to plan and execute the application of legal tech on their matters.
Working with our solution providers to develop and deliver offerings.
Overseeing each project and ensuring quality and success through actions.
Consulting with Matter teams regarding best practices in using legal tech.
Preparing recommendations, budgets, and project plans.
Assist attorneys in preparing for client IT interviews and create questionnaires.
Initiating, negotiating, overseeing, and coordinating vendor work.
Maintaining detailed familiarity with vendor platforms and providing support to matter teams utilizing those platforms.
Ability to travel domestic and internationally to support matters.
Required Skills
Bachelor’s Degree or equivalent experience required; technical or legal degree preferred
Knowledge of Legal Tech applications preferred (Can include: HighQ, Document Automation, and AI platforms
Experience with at least one legal tech category; AI contract review & due diligence, low code apps, transaction management, collaboration, document automation, e-signatures.
Experience in change management in large law firms a plus
Experience training users on firm applications a plus
Knowledge of working processes for M&A, Capital Markets and Banking Practices a plus
Able to handle multiple projects and priorities simultaneously with high professionalism and client service orientation
Excellent interpersonal skills Highly developed organizational skills and attention to detail
Strong communication and interpersonal skills to effectively collaborate with legal professionals at all levels, clients and vendors.
Able to manage time and resources to meet or exceed established service level agreements
Office Location and Reporting
This is a hybrid in-office/remote role based in our London office, with 3 days in the office and standard hours of 9:30 – 18:00
The role reports to:
Manager, Practice Technology
Our Values
Pioneering
We seize opportunities to innovate and grow.
United
We are one firm with a shared sense of purpose.
Human
We care about each other and the world around us.
Equal Opportunities
White & Case is committed to creating a diverse and inclusive workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or accommodation to participate in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you.
*The above is only a general description of the essential duties associated with this position. It is not an exhaustive or comprehensive list of all duties of the individual holding such position. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment (20 January 2023).
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