Amenity Attendant

Amenity Attendant
In Room Dining
Claridges
We are seeking an exceptional Amenity Attendant to join the In Room Dining team atClaridges In Room Dining team.
Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridges. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as annexe to Buckingham Palace. Claridges has a famous all-day dining and Afternoon Tea restaurant the Foyer & Reading Room, LEpicerie that offers a culinary theatre of the kitchen, and three bars: Claridges Bar, the intimate Fumoir and effortlessly elegant Painters Room .
As an Amenity Attendant you will be responsible for:
Providing a prompt and professional service to colleagues and guests at all times
Preparing and delivering the fruit platters and daily guest specials, such as champagne and chocolates to all the rooms and suites
Delivering ice and keep track of all special deliveries made
Liaising with the necessary departments in order to prepare the mis-en-place for the daily specials.
Successful candidates for our Amenity Attendant opportunity will:
Demonstrate genuine dedication to Claridges and show a commitment to consistent quality in our product and service.
Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
Be motivated, creative and have worked in a similar role, within a five star or fine dining environment.
You will have a passion for food and quality products, be a team player who is an avid learner who wants to be challenged and developed.
Be fluent in spoken and written English
Demonstrate the ability to work in a pressured environment with the most demanding guests.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
Financial Stability
Excellent salary package.
Family Friendly company policies including enhanced Maternity and Paternity Pay.
Holiday allowance increase after 3 and 5 years of service.
Travel Season Ticket Loans.
Pension Scheme*.
Health and Wellbeing Support
Subsidised monthly Podiatrist and Masseuse treatments.
Flu vaccination vouchers*.
Eye test vouchers and contributions towards glasses*.
24-hourcolleagueassistance helpline.
On and off-site Occupational Health Service.
Death in Service salary contribution.
Various wellbeing activities focused on mental and physical health.
A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
Recognition and Career Development
Referral Scheme Introduce a Star where you can earn up to £1,500*.
Instantcolleaguerecognition and award programme with generous prizes.
Colleagueof the month nominations with generous prizes.
Additional paid day off to celebrate your Birthday.
Internal transfer and promotion opportunities.
In-house training and development team with a strong focus on career progression and personal growth.
Long service awards.
Memorable experiences
Preferential room rates of £50 per overnight stay for yourself or your family acrossMaybourne.
Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
50% Food and Beverage discount* acrossMaybourne.
Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, AnnualColleagueParty, AnnualColleagueChildrensParty, etc.)
Wedding and Baby gifts.
Retirement functions.
*Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as partof the recruitment process.

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