Aftersales Manager

Aftersales Manager / Service Manager – Leatherhead area of SurreyOur client is a busy main dealership who is looking to recruit an experienced and successful Aftersales Manager / Service Manager to run their service department.To oversee all aspects of the Service Department operations Reviewing CSI surveys and other measures for monitoring customer satisfactionTo challenge and drive the performance of the Service department staffManage, coach and motivate your team to build long-term staff delight and potential progressionControlling costs for the departmentMonitoring performance against agreed targets / budgetsTo control the recruitment process, as requiredPerformance analysis to identify areas of weakness and appropriate, targeted marketing activity.Review Service KPIs on a regular basis to track / monitor performance and identify trendsPrevious experience as a Service Manager or Aftersales Manager who is successful in their current positionYou will need to be a ‘leader’ of people and an ambassador for the Brand and Dealer group.Can demonstrate a stable career path.In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding packageI look forward to hearing from you regarding the vacant Aftersales Manager role in the Leatherhead area of Surrey.Contact Andy at Jago Consultants Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details.
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