Advisor services - Customer service advisor

German Speaking Customer Service Advisor
Location: Language Recruitment Service (LRS) is actively seeking an organised and friendly German-Speaking Customer Service advisor / Export Administrator to join the export desk of a leading multinational manufacturing company. This role offers an exciting opportunity to work in a dynamic environment alongside a supportive team, located in their UK head offices.
German Speaking Customer Service Advisor Responsibilities:
Provide exemplary customer service to German and English-speaking clients, handling all export documentation.
Efficiently process orders received via fax, email, and phone, ensuring accuracy and timeliness.
Issue order acknowledgments and utilize Sage software for administrative tasks.
Collaborate with freight administrators, warehouse personnel, and carriers to obtain shipping quotes and necessary documentation.
Support the Sales Team by providing order status updates and assisting customers with floor plans and quantity calculations.
German Speaking Customer Service Advisor Requirements:
Essential fluency in both German and English, both written and verbal.
Fluency in Dutch highly desirable
Previous experience in export administration useful
Demonstrated excellence in customer service, with strong communication skills.
If you are a native level German speaker and have customer service experience, B2B or B2C client service, export administrator or experience within a client facing role. Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment. In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.