Admission Team Leader

We are looking to recruit to a Team Leader for busy Admissions department at Whipps Cross Hospital.To provide support to Scheduling Delivery Manager and to cover when delivery manager is annual leave and manager a team of schedulersThe postholder will lead a team of schedulers to ensure efficient and effective systems of work are carried out.To go Daily Ops meeting and theatre planning meeting.To run PTL meeting and manage day to dayReporting to the Scheduling Delivery ManagerAnd will be versed in RTT 18 weeks policies and processes. This post will be playing an important role in the co-coordinating of patients through their clinical pathway in line with the 18 weeks Programme.You will be supporting the Service's monthly Clinical Governance and mortality meetings, by ensuring there is dedicated administrative support to the meeting. Including preparation, co-ordination of documentation and follow-up of all administrative actions.You will be expected to work together with the administrative and clinical teams to provide high quality care for patients within all specialties.The ability to forge close working relationships with Hospital administration staff, Clinical staff and other colleagues is essential to the post. As is the ability to multitask, prioritize, and have excellent communication skills both written and oral. A working knowledge of excel and other Microsoft programs is essential as is the experience of electronic patient record systems.Main duties of the jobThe purpose of this post is to actively manage the administrative processes of patient pathways and 18-week target, ensuring a smooth and efficient service for patients throughout their treatment by the Trust. Also, to ensure and participate in providing an effective administration service to the multidisciplinary team.To ensure provision of comprehensive and efficient booking and scheduling services for patients, that adhere to the Trusts Access policy with national and local access targets.The role requires the post holder to develop efficient and effective systems of work to ensure that patients experience good communication, choice, and a personal and responsive service.To provide a consistent approach across the trust, standard operating procedures (SOP) will describe how the functions of this role will be carried out along with the timescales that will be adhered to.About usBarts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.Job descriptionJob responsibilitiesThe full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.Person SpecificationExperienceEssentialOffice work (6 months) Including filing, phones, taking messages etc.Dealing with peopleCustomer CareCRS ExperienceManaging staffDesirableBooking patientsSkillsEssentialInterpersonal SkillsAbility to work within a TeamWillingness to undertake a wide range of different rolesCommunicate with peopleLiterateNumerateCommon sense approach to problemsAble to work to deadlinesWork under pressureProactive with the ability to use own initiativeAble to present a positive image of her/himself and the serviceAbility to self-reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job betterAbility to take an active role in agreed learning activities and keep a record of themKnowledge of national targets with respect to the patient pathway.A sound knowledge and demonstrable competence re 18 week referral to treatment rulesAbility to use and maintain resources efficiently and effectively and encourage others to do so.Acts responsibly as a team member and seeks help if necessaryA proven record of being able to work within set timeframes working to priorities and deadlines.Able to monitor quality of own work and OthersAbility to produce and present written reports and correspondence of a high calibreCompetence with a range of IT packages, e.g. CRS and EPRMethodical and logical approach to work prioritisation and planningDesirableAbility to provide constructive opinions and views on ideas for service improvementTo have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementationFlexible approach to the planning and coordination of patient pathways to ensure maximum use of clinical timeKnowledgeEssentialComputerised systems RTTCancer PathwaysTeaching principles Quality ethosCustomer care practiceImage/PR/Dress codeQualificationsEssentialGCSE A Level or equivalent standard of EducationAMSPAR or equivalent e.g. a good level of medical terminologyECDL or equivalent experience e.g. experience of a range of IT packages such as word, excel, outlook and power pointSupervisory or office management skills equivalent to certificate levelOtherEssentialEqual OpportunitiesHealth & SafetyData Protection/ ConfidentialityEmployer detailsEmployer nameBarts Health NHS TrustAddressWhipps Cross University HospitalWhipps Cross RoadLondonE11 1NRAny attachments will be accessible after you click to apply.259-6306731WXH Create a job alert and receive personalised job recommendations straight to your inbox.
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